Integrated Design Leader: Client Growth & Delivery (PTO/401k)

Gensler; Los Angeles (CA); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

401(k)

Profit sharing

Job summary

Gensler in Los Angeles seeks an Integrated Design Manager for the Experience Studio to lead complex multidisciplinary projects, manage client relationships, and guide business development. You will oversee project delivery, financial results, and team performance across entertainment, digital experience, and brand design initiatives.

The role requires strong leadership, a track record of growing client relationships, and experience coordinating across studios and consultants.

Qualifications

• At least 7 years of experience as a project manager, design manager, creative project manager, account manager, or producer within the agency, architecture, experience design, branding, entertainment, or digital industry.
• Proven track record of growing client relationships into repeat work and expanded scope.
• Experience leading, mentoring, and developing teams through complex projects.
• Financial fluency: comfort with fees, budgets, staffing plans, and profitability.
• Experience overseeing interactive and physical fabrication (graphics, exhibits, AV) a plus.
• Bachelor's degree preferred, or equivalent experience.
• Superior verbal and written communication skills, including strong presentation and storytelling ability.
• Proficiency with MS Office Suite; familiarity with project management and collaboration tools (e.g., Deltek, Smartsheet, Miro, Figma)

Responsibilities

• Own the client relationship end to end - from pursuit through closeout and into the next engagement
• Set and manage expectations proactively; surface issues early, with a recommended path forward rather than a problem
• Navigate complex multi-stakeholder environments where client teams, consultants, and internal partners hold competing priorities
• Represent Gensler with executive presence in presentations, workshops, negotiations, and difficult conversations
• Lead proposal development: scope definition, fee structures, work plans, and staffing plans
• Drive pursuit strategy, interview preparation, and client presentations alongside studio leadership
• Identify and pursue new opportunities as well as expansion on active projects and negotiate additional services
• Build and maintain a network across practice areas, clients, and partners, including at conferences and industry events
• Contribute to the studio's annual growth targets; business development performance is a reviewed part of this role
• Manage the creation and delivery of design deliverables across all phases: discovery, concept, schematic, final design, production, and CA
• Create and communicate clear, attainable project objectives, requirements, work plans, timelines, fees, and reporting metrics
• Run an inspiring design process - manage day-to-day scheduling, team standups, and progress check-ins
• Coordinate with consultants on both pursuits and active projects
• Drive effective collaboration across practice areas, studios, and consultants
• Ensure projects conform to their proposals and contracts
• Carry multiple projects at varying stages simultaneously
• Lead project teams of varying size, comprised of designers, strategists, creative technologists, design directors, creative directors, and motion and graphic designers
• Develop work plans and staffing plans that match team capability and capacity to project scope
• Set the tone: monitor team health, protect against unsustainable workloads, and keep the process energizing
• Mentor and develop junior team members; give direct, useful feedback and hold the team accountable to it
• Own project financial performance: fee forecasting, budget management, and profitability
• Build fee proposals that are competitive to win and realistic to deliver
• Track scope against contract and manage change orders and additional services proactively

Skills

Client leadership

Project management

Business development

Relationship management

Team mentorship

Financial fluency

Communication

MS Office familiarity

Education

Bachelor's degree preferred

Tools

Deltek

Smartsheet

Miro

Figma

Job description

Gensler in Los Angeles seeks an Integrated Design Manager for the Experience Studio to lead complex multidisciplinary projects, manage client relationships, and guide business development. You will oversee project delivery, financial results, and team performance across entertainment, digital experience, and brand design initiatives.

The role requires strong leadership, a track record of growing client relationships, and experience coordinating across studios and consultants.