Integrated Care Scheduler: Complex Appointment Coordination

Logan Health; United States; On-site; USD 38,000 - 60,000; Full time

Job summary

Logan Health is seeking a patient scheduling professional to coordinate complex care pathways and multi-department appointments. The role emphasizes accurate sequencing, proactive problem-solving, and clear patient communication.

The ideal candidate has 1 year of healthcare scheduling experience, strong EHR and scheduling system skills, and the ability to work with various teams while maintaining confidentiality and compassionate care.

Qualifications

• Minimum 1 year in healthcare scheduling, patient access, or care coordination.
• Proficiency with EHR and scheduling systems.
• Strong knowledge of healthcare workflows and medical terminology.
• Experience in oncology, surgical services, interventional specialties, or other complex care environments preferred.
• Ability to communicate with diverse audiences; maintain confidentiality.

Responsibilities

• Schedule multiple related appointments in a specific sequence and timeframe based on clinical requirements.
• Interpret provider orders, treatment plans, and clinical workflows to align with care protocols.
• Identify scheduling conflicts and resolve them with clinical/operational teams.
• Serve as a liaison between patients, providers, nursing staff, and ancillary departments.
• Escalate urgent or time-sensitive scheduling issues to maintain continuity of care.
• Document scheduling activities in the EHR and scheduling systems.
• Ensure compliance with organizational policies and regulatory requirements.
• Identify opportunities to improve scheduling workflows and patient experience.

Skills

Healthcare scheduling

EHR proficiency

Scheduling systems

Communication

Organization

Tools

Microsoft Office Suite

Job description

Logan Health is seeking a patient scheduling professional to coordinate complex care pathways and multi-department appointments. The role emphasizes accurate sequencing, proactive problem-solving, and clear patient communication.

The ideal candidate has 1 year of healthcare scheduling experience, strong EHR and scheduling system skills, and the ability to work with various teams while maintaining confidentiality and compassionate care.