Complex Care Scheduler – Infusion & Care Pathways

Logan Health; Kalispell (MT); On-site; USD 28,000 - 36,000; Full time

Job summary

Logan Health in Kalispell, MT, is seeking an on-site Complex Scheduler for infusion therapy coordination across departments. The role ensures required sequences and timeframes are respected for complex treatment plans, supporting providers, patients, and care teams.

The ideal candidate has healthcare scheduling or care coordination experience, with proficiency in EHR systems and strong knowledge of medical terminology.

Qualifications

• Minimum of one year of healthcare scheduling or care coordination experience.
• Proficiency with EHR and scheduling systems.
• Strong knowledge of healthcare workflows and medical terminology.
• Experience in oncology, surgical services, interventional specialties, or other complex care environments preferred.
• Ability to communicate with diverse audiences with empathy and professionalism.
• Excellent organizational and time-management skills.

Responsibilities

• Schedules multiple interdependent appointments in a specific sequence and timeframe based on clinical requirements.
• Interprets provider orders, treatment plans, and clinical workflows to ensure alignment with care protocols.
• Proactively identifies scheduling conflicts and works with clinical teams to resolve them.
• Acts as a liaison between patients, providers, nursing staff, and ancillary departments to ensure care plans are executed as intended.
• Accurately documents scheduling activities in the EHR and scheduling systems.
• Maintains confidentiality and complies with organizational policies and regulatory requirements.

Skills

Healthcare scheduling

EHR proficiency

Medical terminology

Care coordination

Attention to detail

Tools

Microsoft Office

Job description

Logan Health in Kalispell, MT, is seeking an on-site Complex Scheduler for infusion therapy coordination across departments. The role ensures required sequences and timeframes are respected for complex treatment plans, supporting providers, patients, and care teams.

The ideal candidate has healthcare scheduling or care coordination experience, with proficiency in EHR systems and strong knowledge of medical terminology.