Intake Success Coordinator - Fast-Paced Family Care Access

Behavior Frontiers; El Segundo (CA); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) with company match

Paid Personal Time Off

Paid Holidays

Paid Sick Leave

Free Telehealth for you and dependents

Employee Assistance Program

Travel Discounts

Job summary

Behavior Frontiers in El Segundo, CA is seeking an Intake Success Coordinator to be the first point of contact for families seeking ABA services. You will convert inbound inquiries into qualified enrollments by communicating value and guiding families through the intake process.

This role rewards a fast-paced, goal-driven environment and requires excellent verbal and written communication, multi-tasking, and the ability to protect sensitive PHI.

Qualifications

• Must have HS diploma or GED and strong communication skills.

Responsibilities

• Manage high-volume inbound calls and inquiries, converting prospective families into qualified program enrollment.

Skills

Verbal communication

Written communication

Customer service

Lead closing

Multitasking

Time management

PHI confidentiality

FBI & DOJ fingerprinting

Government ID

Bilingual in Spanish

Education

High School Diploma or GED

Bachelor’s Degree

Tools

Salesforce

Job description

Behavior Frontiers in El Segundo, CA is seeking an Intake Success Coordinator to be the first point of contact for families seeking ABA services. You will convert inbound inquiries into qualified enrollments by communicating value and guiding families through the intake process.

This role rewards a fast-paced, goal-driven environment and requires excellent verbal and written communication, multi-tasking, and the ability to protect sensitive PHI.