Community Services Caseworker — Eligibility & Support

Waccamaw Economic Opportunity Council, Inc.; Georgetown (SC); On-site; Full time

Job description

INTRODUCTION:
Under general supervision, provides basic economic assistance and casework services to include assessment, consultation and referral, and eligibility determination for Agency clients receiving CSBG/LIHEAP program services; assists with required processes for client tracking/monitoring in both manual and computerized methodologies to include any applicable follow-up activities; prepares all necessary program documentation; and disseminates program/agency information as appropriate. Keeps the Community Services Program Director and Supervisor informed on any issue with the potential for a significant impact.

DUTIES AND RESPONSIBILITIES:

• Determines eligibility of clients.
• Prepares necessary forms/documentation for program services.
• Conducts necessary follow-up tasks with clients to verify emergency and or assistance situation, to include home visits.
• Coordinates services with other Human/Social Services Agencies as necessary to meet the emergency and assistance requests and to avoid duplication of services.
• Assists in the data input, documentation and management of client tracking/monitoring processes using both manual and computerized methodologies as may be required by Agency and or program funding sources.
• Works effectively and positively with other Agency programs staffs and with Local referral agencies regarding Agency programs and the dissemination of information.
• Provides program advocacy, support and technical assistance to other staff for program assistance requirements.
• Performs other assigned duties and or tasks as deemed necessary.

QUALIFICATIONS: ENTRY:

• The minimum requirements are an Associates Degree with one year experience; or a high school education and three years of clerical, social, business and or administrative work experiences; or the equivalent combination of education, training and work experiences.
• The ability to effectively communicate both orally and in writing and in the presentation of and delivery of program reports.
• Demonstrate working knowledge in the usage of desktop computer system and computer entry of client data.
• Microsoft word and windows experience.
• Familiarization with data and/or assessment processes using manual and computerized methods. Ability to travel in service area using Agency vehicle.
• Possess a valid South Carolina driver’s license.
• May be required to travel from time to time using own personal vehicle.
• Ability to maintain and retrieve client files and to visually review.
• Able to lift 30 pounds.

DESIRABLE:

• Bachelor’s Degree with emphasis in Family/Human/Social Services and one year of casework activities/human services work experiences.