Administrative Support Specialist II / 61012275

State-of-South-Carolina; South Carolina; On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health, Dental, Vision, Long Term Dis.

Life Insurance

15 days annual leave

15 days sick leave

13 paid holidays

Paid Parental Leave

State Retirement Plan

Deferred Compensation

Job summary

South Carolina Department of Social Services is seeking an Administrative Support Specialist II to provide clerical assistance, answer callers, and manage case-related documentation. The role includes preparing case materials, coordinating with staff, and supporting emergency welfare services during disasters.

Applicants should have a high school diploma; an associate degree or higher may substitute for all or part of work requirements.

Qualifications

• Experience providing clerical and administrative support in a busy office.
• Ability to answer questions, refer callers, and maintain records with accuracy.
• Knowledge of case file handling and CAPSS-like systems is a plus.

Responsibilities

• Provide administrative support with a moderate level of accountability.
• Answer telephones and assist or refer callers to appropriate personnel; maintain log and vehicle assignments.
• Create folders for individual cases and prepare cases for transfer; research information in CAPSS-like systems.
• Prepare and distribute agendas for meetings (e.g., FCRB) and support related activities.
• Participate in trainings, emergency welfare services, and shelter operations as needed.
• Protect Personal Identifying Information (PII) and safeguard agency networks, equipment, and data.

Skills

Administrative support

Education

High School Diploma

Associate Degree or higher

Job description

Do you have a passion to provide meaningful work in the community? Will you like to be part of an organization whose central mission is helping to protect, stabilize and strengthen the lives of children, families, and vulnerable adults? Then the South Carolina Department of Social Services has the right job opportunity for you.

Job Duties:

• The Administrative Support Specialist II provides administrative support with a moderate level of individual and/or customer accountability.
• Receives telephone and personal callers using knowledge to answer questions and refer to appropriate personnel. Maintains log and assignments of state vehicles.
• Creates folders for individual cases. Copies and prepares cases for transfer. Researches information in CAPSS System.
• Prepares and distributes agenda for FCRB meetings.
• Performs other duties which are job related, but not customarily or routinely done.
• Participates in trainings and workshops, and participates in Emergency Welfare Services, including Emergency Red Cross Shelters during natural disasters.
• To ensure that Personal Identifying Information (PII) is properly used, accessed, gathered and disposed. To protect the agency networks and applications by safeguarding systems, equipment and data.

A High School Diploma. Related clerical experience may be substituted for a High School Diploma.

An Associate Degree or higher may be substituted for all or part of the work requirements.

This application for employment with the SC Department of Social Services must be completed in its entirety. A resume may be included; but shall not be substituted in lieu of the completion of this application in part or in whole. "See Resume" is not acceptable information for the completion of any part of the requirements of this application. If such is submitted, this employment application will be considered incomplete and may not be forwarded as eligible for consideration to hiring managers.

Must possess a valid driver's license and have access to and be able to operate a motor vehicle. Individuals must comply with necessary field work assignments.

If you certify, by completion and submission of this application, that you possess educational credentials that qualify you for the available DSS positions, you will be required to provide a certified official transcript, if you are selected for job offer.

The South Carolina Department of Social Services offers an exceptional benefits package that includes:

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• State Retirement Plan and Deferred Compensation Programs

DIVISION:County Administration / Berkeley County