Intake Specialist — Day-One Benefits & No Nights/Weekends

Indiana Health Centers, Inc.; Indiana (PA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

1000 retention bonus

No nights or weekends

Paid Time Off

Insurance benefits (Day 1)

403(b) Retirement Plan

Disability coverages

HSA contributions

Wellness program

Employee Assistance Programs

Job summary

Indiana Health Centers, Inc. (IHC) Owen County in Spencer is recruiting for an Intake Specialist to join our talented and dedicated team.

You will greet clients and visitors, assist with check-in, make appointments, educate on required documents, and answer phones. You will accurately enter, maintain, and retrieve data in IHC's EMR, assemble income documents, and support daily batches while determining Medicaid/Medicare eligibility and referring to WIC when appropriate.

Qualifications

• High school diploma or equivalent.
• 1 year of experience in an office or health-related position.
• Ability to greet clients, educate on documents, schedule, and answer phones.

Responsibilities

• Greet clients and visitors to clinic and assist with check in process.
• Make appointments and educate clients regarding documents they will need to provide.
• Answers phones and accurately direct calls.
• Accurately enters, maintains, and retrieves data on IHC's computer system.
• Uses and maintains electronic medical record, accurately assembles income documents, and ensures client information is up to date and complete.
• Assists in daily batches, including migrant worker batches, ensuring information is complete and accurate on the superbill and that supporting documents are attached.
• Assists in running daily Variance Report.
• Determines eligibility and signs up eligible clients for Medicaid or Medicare part D, refers eligible clients to WIC programs.

Skills

Customer service

Data entry

Scheduling

Medicaid knowledge

Phone etiquette

Education

High School Diploma

Tools

EMR software

Job description

Indiana Health Centers, Inc. (IHC) Owen County in Spencer is recruiting for an Intake Specialist to join our talented and dedicated team.

You will greet clients and visitors, assist with check-in, make appointments, educate on required documents, and answer phones. You will accurately enter, maintain, and retrieve data in IHC's EMR, assemble income documents, and support daily batches while determining Medicaid/Medicare eligibility and referring to WIC when appropriate.