Intake Specialist | Client Advocate & Access

Daybreak Independent Services Inc.; New York (NY); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Health Insurance (Anthem Premium)

Life Insurance

403(B) Retirement Plan with match

Short-term disability

Tuition Assistance

Paid sick and vacation time

Job summary

Daybreak Independent Services Inc. in Bronx, NY is seeking an Intake Specialist to guide individuals through enrollment with OPWDD and Medicaid, coordinating referrals and supporting families throughout the process.

This full-time, non-exempt role reports to the Intake Director and requires strong attention to detail and compassionate service. You will manage intake documentation, schedule tours and trials, assist with events, and maintain confidential records while ensuring respectful,

Qualifications

• Associate Degree or Bachelor’s Degree in social work preferred or one year in human services, special education or related field.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Access) is required or preferred.
• Driver License preferred.

Responsibilities

• Adopts implements and promotes agency values and philosophy. Accepts referrals and supports families during the referral process.
• Identifies client needs during initial contact with client and family.
• Prepares and enters information into the data system and reviews actions if ineligibility for case management services.
• Schedule tours, new trials, observe trials, and lead trials when necessary.
• Participate in Agency events and coordinate communications with families.

Skills

Attention to detail

Communication

Organization

MS Office

Client advocacy

Education

Associate or Bachelor’s in social work or related field

Tools

Microsoft Office Suite

Job description

Daybreak Independent Services Inc. in Bronx, NY is seeking an Intake Specialist to guide individuals through enrollment with OPWDD and Medicaid, coordinating referrals and supporting families throughout the process.

This full-time, non-exempt role reports to the Intake Director and requires strong attention to detail and compassionate service. You will manage intake documentation, schedule tours and trials, assist with events, and maintain confidential records while ensuring respectful,