Intake Specialist - Bilingual Spanish for Workforce

Goodwill Industries of Houston; Houston (TX); On-site; USD 32,000 - 45,000; Full time

Job summary

Goodwill Houston is seeking an Administrative Support Specialist to assist the Career Center team, program participants, and staff. You will handle reception, data entry, and clerical duties while upholding confidentiality and a professional demeanor.

This role requires bilingual Spanish and occasional weekend work, with opportunities to engage in outreach and client services across GWH programs to help participants progress to work and training opportunities.

Qualifications

• High school diploma or equivalent required.
• 1–3 years of client services or administrative experience preferred.
• Good written and verbal communication skills.
• Bilingual Spanish required.
• Ability to work weekends as needed.
• Reliable transportation.

Responsibilities

• Meet and greet Career Center clients and visitors.
• Answer telephones, routine inquiries, and refer to programs.
• Data entry and record keeping in HMIS and Caseworthy with confidentiality.
• Promote GWH programs for career and life advancement.
• Perform clerical duties and maintain office supplies.
• Coordinate weekly orientations, intake, and assessment processes.
• Represent GWH at community events and activities.
• Assist with retention follow-up and program support as directed.

Skills

Data entry

Customer service

Bilingual Spanish

Education

High school diploma or equivalent

Tools

HMIS

Caseworthy

Job description

Goodwill Houston is seeking an Administrative Support Specialist to assist the Career Center team, program participants, and staff. You will handle reception, data entry, and clerical duties while upholding confidentiality and a professional demeanor.

This role requires bilingual Spanish and occasional weekend work, with opportunities to engage in outreach and client services across GWH programs to help participants progress to work and training opportunities.