Intake Specialist

Canyon Home Care and Hospice; Salt Lake City (UT); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Paid Time Off

Health insurance

Dental insurance

Vision insurance

Life insurance

Short-Term Disability

Job summary

Canyon Home Care & Hospice in Salt Lake City is seeking a Full Time Intake Coordinator to verify and authorize insurance benefits and collect patient demographics for referrals. The role serves as the first point of contact and communicates information to clinical managers.

The position requires strong communication, organization, and customer service skills, with duties including handling referrals, insurance verification, and independent work with minimal supervision.

Qualifications

• High school diploma or equivalent qualification.
• Understanding of medical terminology and administration processes.
• Strong Microsoft Office skills.
• Outstanding communication and interpersonal abilities.
• Ability to work independently with minimal supervision.

Responsibilities

• Manages referral calls and emails.
• Verifies patient insurance benefits.
• Uses critical thinking to understand what is needed and find solutions.
• Multi-tasks and organizes workload for efficiency.
• Communicates clearly with clients and clinical teams.

Skills

Communication skills

Attention to detail

Organizational skills

Customer service

Independence

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Canyon Home Care & Hospice is hiring a Full Time Intake Coordinator at our Salt Lake City office. Office hours are Monday through Friday 8:30am-5pm.JOB SUMMARYThe Intake Coordinator is responsible for verification and authorization of insurance benefits. Serves as the initial client contact to obtain patient demographics, type of referral, and type of insurance and insures information is communicated to clinical team managers.RESPONSIBILITIESManages referral calls and emails.Verifies patient insurance benefits.Uses critical thinking skills to understand what a person needs and finding solutions.Strong ability to multi-task and organize workload for efficient use of time.Excellent communication skills involving listening and speaking.We offer a generous Paid Time Off plan for our full-time employees. We also Health, Dental, Vision, Life and Short-Term Disability insurance.Canyon Home Care & Hospice is an equal opportunity employer Female/Veteran/Disabled/MinorityQUALIFICATIONSHigh school diploma or equivalent qualification.Understanding of medical terminology and administration processes.Strong Microsoft Office skills.Outstanding communication and interpersonal abilities.Strong attention to detail with excellent organizational skills.Well developed customer service and training skills.Ability to work independently with minimal supervision.