Intake Specialist

Horizon Home Care & Hospice; Milwaukee (WI); On-site; USD 28,000 - 33,000; Full time

Job summary

Horizon Home Care & Hospice is seeking an Intake Specialist for Hospice to join our team at Froedtert Hospital (Main Campus) in Wisconsin. The role requires superior customer service, strong organizational skills, and the ability to prioritize work while collaborating with hospital case management staff to manage referrals.

Ideal candidates will have experience with Epic or other electronic health record systems, intake experience, knowledge of medical terminology, and a background in Hospice or

Qualifications

• High School Diploma or equivalent.
• 2-3 years of office experience.
• Familiar with MS Office and Medical Terminology.
• Superior customer service, organizational and prioritization skills.

Responsibilities

• Manage hospice referrals at Froedtert Hospital and coordinate with hospital staff.
• Navigate referrals and learn multiple applications to support intake.
• Coordinate referrals with other providers and facilities as needed.
• Support hospital case management staff in intake processes.

Skills

Customer service

Organizational skills

Prioritization

Communication

MS Office

Medical Terminology

Epic/EHR familiarity

Education

High School Diploma or equivalent

Tools

MS Office

Job description

Honored to be recognized as a 9-time Top Workplace to join our growing organization!

To some people, home is a place. To others, it's a feeling. To us, it's whatever our patients need it to be, wherever they are. Horizon is a home care and hospice provider built on a foundation of care that celebrates the human spirit and the desire for security, comfort and compassion. We make a loving difference in the lives of our patients and families in offering our wide breadth of services. Our expertise is second to none, allowing us to give our patients the best care available.

Intake Specialist for Hospice

Position is located at Froedtert Hospital (Main Campus)

Must have superior customer service and organizational skills, be able to prioritize work and work effectively with peers and hospital case management staff. Requires solid computer skills and ability to learn multiple applications to navigate and open referrals. Position is at an office within Froedtert Hospital and prioritizes hospice referrals from that hospital system, also helps coordinate and manage referrals connected to other providers and facilities.

Highly desirable: Experience with Epic or other electronic health record systems, Intake experience, understanding of medical terminology, Hospice or Home Care experience/

• High School Diploma or equivalent
• 2-3 years of office experience
• Familiar with MS Office and Medical Terminology
• Superb communication, organization, prioritization and customer relation skills
• Current/Valid WI

Full-Time: Monday-Friday 8am-4:30pm.Froedtert Hospital - Wauwatosa

Hourly, Non-Exempt

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