Intake Specialist

Horizon Home Care & Hospice, Inc.; Milwaukee (WI); On-site; USD 25,000 - 33,000; Full time

Job summary

Horizon Home Care & Hospice, Inc. seeks an Intake Specialist for Hospice to support referrals within Froedtert Hospital. The role emphasizes superior customer service, strong organization, and the ability to learn multiple applications for referrals.

Experience with Epic or other electronic health record systems is highly desirable, along with hospice or home care exposure. Full-time schedule is Monday–Friday, 8:00 AM–4:30 PM at Froedtert Hospital in Milwaukee area.

Qualifications

• High School Diploma or equivalent required.
• 2-3 years of office experience preferred.
• Familiar with MS Office and medical terminology.

Responsibilities

• Intake hospice referrals and manage referrals from hospital system.
• Coordinate referrals with hospital case management staff.
• Navigate multiple applications to open referrals and support providers.
• Support and prioritize work in a hospital office setting.

Skills

Communication skills

Organization skills

Prioritization

Customer relations

Education

High School Diploma or equivalent

2-3 years office experience

Tools

MS Office

Medical Terminology

Epic or other EHR

Job description

Honored to be recognized as a 9-time Top Workplace to join our growing organization!

To some people, home is a place. To others, it's a feeling. To us, it's whatever our patients need it to be, wherever they are. Horizon is a home care and hospice provider built on a foundation of care that celebrates the human spirit and the desire for security, comfort and compassion. We make a loving difference in the lives of our patients and families in offering our wide breadth of services. Our expertise is second to none, allowing us to give our patients the best care available.

Intake Specialist for Hospice

Position is located at Froedtert Hospital (Main Campus)

Must have superior customer service and organizational skills, be able to prioritize work and work effectively with peers and hospital case management staff. Requires solid computer skills and ability to learn multiple applications to navigate and open referrals. Position is at an office within Froedtert Hospital and prioritizes hospice referrals from that hospital system, also helps coordinate and manage referrals connected to other providers and facilities.

Highly desirable: Experience with Epic or other electronic health record systems, Intake experience, understanding of medical terminology, Hospice or Home Care experience/

• High School Diploma or equivalent
• 2-3 years of office experience
• Familiar with MS Office and Medical Terminology
• Superb communication, organization, prioritization and customer relation skills
• Current/Valid WI

Full-Time: Monday-Friday 8am-4:30pm.Froedtert Hospital - Wauwatosa

Hourly, Non-Exempt

Select