Hospice Intake Specialist — Referrals & EHR Coordination

Horizon Home Care & Hospice; Milwaukee (WI); On-site; USD 28,000 - 33,000; Full time

Job summary

Horizon Home Care & Hospice is seeking an Intake Specialist for Hospice to join our team at Froedtert Hospital (Main Campus) in Wisconsin. The role requires superior customer service, strong organizational skills, and the ability to prioritize work while collaborating with hospital case management staff to manage referrals.

Ideal candidates will have experience with Epic or other electronic health record systems, intake experience, knowledge of medical terminology, and a background in Hospice or

Qualifications

• High School Diploma or equivalent.
• 2-3 years of office experience.
• Familiar with MS Office and Medical Terminology.
• Superior customer service, organizational and prioritization skills.

Responsibilities

• Manage hospice referrals at Froedtert Hospital and coordinate with hospital staff.
• Navigate referrals and learn multiple applications to support intake.
• Coordinate referrals with other providers and facilities as needed.
• Support hospital case management staff in intake processes.

Skills

Customer service

Organizational skills

Prioritization

Communication

MS Office

Medical Terminology

Epic/EHR familiarity

Education

High School Diploma or equivalent

Tools

MS Office

Job description

Horizon Home Care & Hospice is seeking an Intake Specialist for Hospice to join our team at Froedtert Hospital (Main Campus) in Wisconsin. The role requires superior customer service, strong organizational skills, and the ability to prioritize work while collaborating with hospital case management staff to manage referrals.

Ideal candidates will have experience with Epic or other electronic health record systems, intake experience, knowledge of medical terminology, and a background in Hospice or