Intake & Registration Specialist, Behavioral Health

Pascua Yaqui Tribe; Tucson (AZ); On-site; USD 32,000 - 42,000; Full time

Job summary

Pascua Yaqui Tribe seeks a Registration Specialist for the TRBHA Centered Spirit Behavioral Health Program in Tucson, AZ. The role screens and registers clients, facilitates referrals, and manages intake documentation to support AHCCCS enrollment and appropriate service placement.

Responsibilities include maintaining schedules, collecting demographic data, and ensuring compliance with consent and privacy requirements, while coordinating with crisis staff when needed and assisting clinicians with

Qualifications

• High School Diploma or GED; two years clerical experience.
• Bilingual English/Spanish preferred but not required.
• Knowledge of AHCCCS eligibility and enrollment.
• HIPAA requirements in behavioral health.
• Willingness to learn Yaqui culture and traditions.

Responsibilities

• Screen incoming calls and walk-in requests to determine appropriate services.
• Maintain a schedule for new and returning members and explain registration documentation.
• Document demographic and financial information for registration and AHCCCS referrals.
• Complete electronic registration packets with accurate data.
• Orient clients to the Centered Spirit Behavioral Health Program.
• Assist with consent for treatment, ROI, benefits assignment and privacy forms.
• Screen for Title XIX/XXI eligibility and assist with AHCCCS enrollment.
• Coordinate crisis intervention when needed and refer to crisis staff.
• Support clinicians with intake assessments and re-engagement activities.
• Complete administrative chart closures for non-compliant clients.
• Collect and report client data as required by supervisor.
• Assist clients with complaint forms and escalate to Quality Manager.
• Perform other duties as assigned.

Skills

Database development

Multitasking

Communication

Teamwork

Confidentiality

Computer skills

Office equipment

Interpersonal skills

Education

High school diploma or GED

Job description

Pascua Yaqui Tribe seeks a Registration Specialist for the TRBHA Centered Spirit Behavioral Health Program in Tucson, AZ. The role screens and registers clients, facilitates referrals, and manages intake documentation to support AHCCCS enrollment and appropriate service placement.

Responsibilities include maintaining schedules, collecting demographic data, and ensuring compliance with consent and privacy requirements, while coordinating with crisis staff when needed and assisting clinicians with