Intake Processing Coordinator

SaveWay Compounding Pharmacy, a Myonex company; Newark (DE); On-site; USD 30,000 - 40,000; Full time

Job summary

A healthcare service provider in Newark, Delaware is seeking an Intake Processing Coordinator. You will be responsible for answering phones, providing customer service, and processing new and refill prescription orders. Ideal candidates should possess a High School Diploma and strong organizational and communication skills. The role involves multitasking and maintaining a clean work environment. Join a team-focused organization committed to professional development and equal opportunity.

Qualifications

• Strong organizational skills are necessary for managing prescription orders.
• Excellent communication skills are required for client interaction.
• Ability to prove US employment eligibility and pass drug/background screenings.

Responsibilities

• Answer phones in a friendly and professional manner.
• Receive and record new prescription orders from practitioners.
• Input prescription information accurately into pharmacy software.
• Maintain a safe work environment and embody company core values.

Skills

Strong organizational skills

Excellent oral and written communication skills

Professional appearance

Education

High School Diploma or equivalent

Job description

Intake Processing Coordinator is responsible for answering phones, providing customer service, and receiving new and refill prescription orders from practitioners and patients. They will collect and input demographic data, receive and process payment information from clients, receive and relay information to the appropriate department(s) throughout the facility.

Duties:

• Answer phones in a friendly and professional manner.
• Receive and record new prescription orders or refill requests from practitioners.
• Take refill requests from clients.
• Input prescription information and patient or practitioner demographics accurately into pharmacy software.
• Answer customer questions within the scope of being a Certified Pharmacy Technician.
• Transfer phone calls to the appropriate person.
• Pay attention to detail and be able to multitask.
• Keep the work area and Intake Department neat, clean, and free of clutter by performing weekly chores as assigned.
• Maintain a safe work environment and exhibit safe work practices.
• Pursue personal development of skills and knowledge necessary for the effective performance of the role. Willing to attend training to further develop relevant knowledge, technique, and skills.
• Perform other related duties as assigned when needed.
• Must have flexibility to work outside normal work hours, as required.
• Embody the SaveWay Compounding Pharmacy, a Myonex company Core Values: Be a Great Team Player, Be Client Focused, Learn & Grow & Find a Way.

Skills, Education & Experience:

• High School Diploma or equivalent.
• Strong organizational skills
• Excellent oral and written communication skills
• Professional appearance
• Mobility within the entire facility
• Able to prove US employment eligibility
• Able to pass drug screening
• Able to pass background screening
• Able to work up to 40 hours per week, scheduled in up to 8-hour shifts.
• Able to stand, walk, bend, kneel, climb, and use repetitive foot movement throughout the shift.Able to lift as much as 50 pounds.
• Office
• Sterile and Nonsterile laboratory
• Public retail store

SaveWay Compounding Pharmacy, a Myonex company is committed to ensuring equal opportunity in all aspects of employment. We do not discriminate against anyone on the basis of race, religion/creed, color, gender identity, sexual orientation, martial status, pregnancy, national origin, ancestry, military status, disability or perceived disability, use of a guide or disability support animal, or membership in any protected class as defined by applicable laws and regulations. If an employee or applicant feels they have not received equal or fair treatment, we encourage them to contact Human Resources.