Intake & PCP Coordinator (Hybrid)

Epic Systems Corporation; Brandywine (MD); Hybrid; USD 60,000 - 90,000; Full time

Job summary

Epic Systems Corporation in Maryland is seeking an Intake & PCP Specialist to ensure a smooth, compliant transition for individuals entering EPIC's services. You will manage the full intake lifecycle—from inquiry through service authorization—and oversee development and timely submission of PCP Support Documents in accordance with Maryland DDA requirements.

The role requires collaboration across programs, attention to regulatory requirements, and strong communication, analytical, and

Qualifications

• Must have a high school diploma or GED. Some college preferred.
• Must have intermediate Microsoft Office Suite skills.
• Familiarity with COMAR regulations and Medicaid billing requirements.
• Prior experience with intake, case management and service coordination.
• Valid driver’s license with reliable transportation to travel locally.
• Minimum of 2-3 years of experience within a Maryland DDA provider, CCS agency or disability service.

Skills

Microsoft Office

Communication skills

Analytical skills

Problem-solving skills

Time management

Team collaboration

Education

High school diploma or GED

Job description

Epic Systems Corporation in Maryland is seeking an Intake & PCP Specialist to ensure a smooth, compliant transition for individuals entering EPIC's services. You will manage the full intake lifecycle—from inquiry through service authorization—and oversee development and timely submission of PCP Support Documents in accordance with Maryland DDA requirements.

The role requires collaboration across programs, attention to regulatory requirements, and strong communication, analytical, and