Bilingual Intake Specialist - Chicago

Thompson Law; Chicago (IL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance (100% covered)

Dental/Vision

PTO

401(k)

FSA/HSA

Bonus structure

Job summary

Thompson Law Injury Lawyers is hiring Intake Paralegals in the Chicago area. The role involves handling incoming calls and meeting with potential new clients in person with a caring approach.

You will respond to inquiries, address concerns, and coordinate with paralegals and investigators while performing general administrative duties. The schedule is Tuesday to Saturday, 2pm–11pm, with a compensation package including a competitive hourly/salary, a robust bonus structure, partial Work From Home

Qualifications

• REQUIRED: Bilingual in English and Spanish.
• 1-3+ years working in a Law firm.
• 1+ years as an Intake Paralegal (Personal Injury Law highly preferred).
• Willingness and ability to interact with clients, adjusters, and other lawyers/paralegals over the phone and in person.
• Proficient in computer and administrative skills.
• Organization and attention to detail are necessary.

Responsibilities

• Answer incoming calls and interact with potential new clients over the phone and in person.
• Respond to calls efficiently and accurately; address concerns.
• Notify paralegals and investigators as needed.
• Provide excellent customer service.
• Perform other administrative duties.

Skills

Bilingual English/Spanish

Computer & administrative skills

Attention to detail & organization

Job description

Thompson Law Injury Lawyers vision is to be the law firm of choice for every person injured or killed due to preventable tragedy while providing our clients world-class service and record-setting results. We have built a spectacular team that delivers on those ideals, driving incredible growth and opportunity.

We are excited to hire in the Chicago area and are looking for Intake Paralegals to join our team.

About the job:

This is a fast-paced team environment that is committed to delivering excellent work and enjoying what we do. The position entails answering incoming calls and interacting with potential new clients over the phone and in person in a caring manner. This involves responding to calls efficiently and accurately, addressing concerns, notifying paralegals and investigators, providing excellent customer service, and performing other administrative duties.

Schedule:

Tuesday to Saturday 2pm - 11pm

Qualifications:

• REQUIRED: Bilingual in English and Spanish
• 1-3+ years working in a Law firm
• 1+ years as an Intake Paralegal (Personal Injury Law highly preferred)
• Willingness and ability to interact with clients, adjusters, and other lawyers/paralegals over the phone and in person.
• Proficient in computer and administrative skills
• Overall, organization and attention to detail are necessary

Total Compensation Package:

• Competitive Hourly/Salary ~ Depending on experience level
• Excellent Bonus structure
• Eligible for partial Work From Home (WFH) flexibility following the initial training and onboarding period
• We cover 100% of your health insurance (FREE MEDICAL INSURANCE)
• Free life insurance coverage
• Dental/Vision
• FSA/HSA
• PTO
• 401(k)

Join us at this exciting juncture, where you can share your experience and make a real difference with our clients and colleagues. We look forward to welcoming you to our dedicated team!