Intake & Insurance Verification Coordinator

Adventist Health Portland; Portland (OR); On-site; USD 23,419 - 34,440; Full time

Job summary

Adventist Health Portland is seeking a Coordinator to manage incoming referrals and verify insurance coverage, while handling calls from patients, families and physicians. The role ensures seamless communication across departments and coordinates patient admissions and transitions to home health services.

Responsibilities include maintaining relationships with referral sources, handling insurance authorization processes, and ensuring accurate, timely documentation and follow‑up in a fast‑paced

Qualifications

• Handles and coordinates incoming calls related to patients, physicians, referrals and agency services. Verifies primary insurance coverage.

Responsibilities

• Coordinates incoming office referrals and verifies insurance coverage.
• Handles incoming calls from patients, family, physicians, and disciplines.
• Ensures that all personnel are informed of patient hospitalization and follows up with patients admitted to other hospitals.
• Establishes and maintains positive relationships with customers and referral sources.
• Manages the insurance verification and authorization process.
• Responsible for routine clerical matters and ensures documents flow in a coordinated and efficient manner.

Skills

Phone communication

Insurance coordination

Patient education

Referral coordination

Education

High School / GED

Job description

Adventist Health Portland is seeking a Coordinator to manage incoming referrals and verify insurance coverage, while handling calls from patients, families and physicians. The role ensures seamless communication across departments and coordinates patient admissions and transitions to home health services.

Responsibilities include maintaining relationships with referral sources, handling insurance authorization processes, and ensuring accurate, timely documentation and follow‑up in a fast‑paced