Intake & Insurance Authorization Specialist

Deercreekseniorliving; Cortez (CO); On-site; USD 26,000 - 34,000; Full time

Job summary

The Pennant Group, Inc. is hiring an Intake Coordinator to manage the patient intake process, communicate with patients and families, and coordinate with home health and hospice referrals in Cortez and Southern Colorado.

You will oversee insurance verification and authorization, maintain start-of-care packets, and ensure compliant admission of referrals while building positive relationships with referral sources and healthcare providers.

Qualifications

• The Intake Coordinator must have healthcare experience, preferably in referrals/intake in a home health or hospice environment.
• A nursing background is preferred but not required.
• Demonstrates good communication, negotiation, and public relations skills.
• Demonstrates autonomy, assertiveness, flexibility, and cooperation in performing job responsibilities.

Responsibilities

• Oversees daily patient referral and intake operations and implements intake policies.
• Ensures compliance with state, federal, and Joint Commission requirements.
• Monitors and processes incoming faxes and physician orders.
• Coordinates start of care packets and input into the HCHB system.
• Verifies and scans start of care packets with required documents for compliance.
• Maintains relationships with referral sources and coordinates care with multiple providers.
• Oversees insurance verification, authorization, and follow up to maximize third‑party reimbursement.
• Collects referral statistics and supports continuous quality improvement.

Skills

Healthcare experience

Communication

Negotiation

Public relations

Autonomy

Assertiveness

Flexibility

Cooperation

Job description

The Pennant Group, Inc. is hiring an Intake Coordinator to manage the patient intake process, communicate with patients and families, and coordinate with home health and hospice referrals in Cortez and Southern Colorado.

You will oversee insurance verification and authorization, maintain start-of-care packets, and ensure compliant admission of referrals while building positive relationships with referral sources and healthcare providers.