Intake & Front Desk Specialist — Fast-Paced Legal Office

Law Office of Bryan Fagan; Abilene (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401K - with matching up to 5%

Medical Insurance

Dental insurance

Health insurance

Vision insurance

Life Insurance

Long & Short Term Disability Insurance

Job summary

The Law Office of Bryan Fagan in Abilene, TX is seeking an Intake Specialist/Receptionist to be the first point of contact for potential clients. You will gather case information, qualify leads, and route clients into the scheduling system.

Strong data-entry and communication skills, plus reliability and organization, are essential. This full-time position at our Abilene office offers opportunities to grow within a multi-office Texas firm and to contribute to our intake team with a focus on

Qualifications

• 2+ years of experience as an intake coordinator, high-volume receptionist or customer service representative.
• Proven ability to handle high-volume calls and data entry with accuracy.
• Strong verbal and written communication skills; reliable and organized.

Responsibilities

• Meet daily call quota to qualify potential new clients.
• Build rapport with callers via email, phone or in-person.
• Gather data from inquiries to qualify potential new clients.
• Prepare necessary reports.
• Scan and prepare documents.
• Handle high-volume inbound/outbound calls.
• Follow script to gather information from callers.
• Enter information into an online system.
• Front desk reception and general office support.

Skills

Data entry

High volume calls

Verbal & written communication

Organizational skills

Reliability

Bilingual Spanish

Tools

Microsoft Office

Online data-entry system

Job description

The Law Office of Bryan Fagan in Abilene, TX is seeking an Intake Specialist/Receptionist to be the first point of contact for potential clients. You will gather case information, qualify leads, and route clients into the scheduling system.

Strong data-entry and communication skills, plus reliability and organization, are essential. This full-time position at our Abilene office offers opportunities to grow within a multi-office Texas firm and to contribute to our intake team with a focus on