Intake Specialist & Front Desk Pro | Client Onboarding

Law Office of Bryan Fagan; Richmond (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401K Matching

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Long & Short Term Disability Insurance

Job summary

The Law Office of Bryan Fagan is seeking an Intake Specialist/Receptionist to join our Richmond-based intake team. You will be the first contact for new clients, gather case details, qualify leads, and guide them into our scheduling system with accurate data entry and strong communication.

Bring a friendly, reliable, and organized approach to support multiple Texas offices and a busy practice. We value multilingual capabilities (Spanish preferred), a professional demeanor, and the ability to

Qualifications

• 2+ years in intake coordination, high-volume receptionist, or related role.
• Experience handling high volume calls and data entry.
• Strong verbal and written communication skills.
• Reliable, punctual, and highly organized.

Responsibilities

• Meet daily call quota to qualify potential new clients.
• Build rapport with callers via email, phone or in-person.
• Gather data from inquiries to qualify potential new clients.
• Prepare necessary reports.
• Scan documents
• Prepare documents
• Handle high volume incoming and outgoing calls
• Follow script to gather information from callers
• Enter information into an online system
• Front desk reception responsibilities required.
• Gather reports at the end of the shift

Skills

Intake experience

High volume calls

Data entry

Bilingual Spanish

Organizational skills

Job description

The Law Office of Bryan Fagan is seeking an Intake Specialist/Receptionist to join our Richmond-based intake team. You will be the first contact for new clients, gather case details, qualify leads, and guide them into our scheduling system with accurate data entry and strong communication.

Bring a friendly, reliable, and organized approach to support multiple Texas offices and a busy practice. We value multilingual capabilities (Spanish preferred), a professional demeanor, and the ability to