Intake Enrollment Coordinator

Appalachian Agency For Senior Citizens, Inc.; Marion (VA); On-site; USD 45,000 - 60,000; Full time

Job summary

Appalachian Agency For Senior Citizens, Inc. seeks a PACE Enrollee Coordinator in Marion, VA to evaluate and coordinate potential enrollees to the PACE program, including intake and marketing.

The role requires at least 1 year of experience with the elderly, knowledge of Medicare/Medicaid regulations, and the ability to work well in a team. You will conduct community PACE presentations and assist clients with Medicaid applications.

Qualifications

• Associates degree preferred or equivalent experience, training and education.
• Excellent communication and computer skills required.
• Minimum of 1 year experience working with the elderly; Medicare/Medicaid knowledge.
• Valid driver’s license and reliable transportation; background check required.

Responsibilities

• Accept referrals from participants, family and other sources.
• Complete intake and verify PACE eligibility.
• Ensure participants meet Long-Term-Care requirements with DSS and assist Medicaid application.
• Coordinate visits by potential participants and caregivers to the PACE center.
• Maintain relationships with workers at other health and social service agencies.
• Conduct PACE presentations in the community, including DSS, hospitals, physicians and families.
• Participate in staff meetings and in-service training as required.
• Assist in implementing marketing plans and related work plans.
• Assist social workers with various tasks as needed.
• Maintain strict confidentiality regarding participant information.

Skills

Communication skills

Computer skills

Elder care experience

Medicare/Medicaid knowledge

Driver's license

Education

Associate degree

Job description

Salary Range: $45,266.00 To $59,540.00 Annually

POSITION REQUIREMENTS:

Associates Degree preferred or equivalent experience, training and or education. Must have excellent communication skills (oral and written) and computer skills. Must have a minimum of 1-year experience working with the elderly. Knowledge of Medicare and Medicaid regulations and screening process for long-term care. Must have valid driver’s license and reliable transportation. Requirements include home visiting, analytical thinking, problem solving skills, and the ability to function well on a team. Must be medically cleared for communicable diseases and have all immunizations up to date before engaging in direct participant contact. Must undergo a criminal background check.

SUMMARY:

Evaluates and coordinates potential enrollees to the PACE program, including intake and marketing.

DUTIES AND RESPONSIBILITIES:

• Accept incoming referrals from participants, family and/or other sources
• Complete intake and follow-up documentation to verify PACE eligibility
• Ensure new participants meet Long-Term-Care requirements with DSS, including completion of Medicaid application and assist clients gathering documentation required for Medicaid application.
• Coordinate visits by potential participants and caregivers to the PACE center
• Maintain working relationship with workers at other health and social service agencies
• Conduct PACE presentations in the community, including DSS, hospitals, physicians and families.
• Participate in staff meetings and in-service training as required
• Work with PACE staff to implement marketing plan and related work plans
• Assist social workers with various tasks as needed
• Make referrals to community and agency resources
• Collect data on referrals and potential enrollees who did not enroll
• Maintain strict confidentiality concerning all information pertaining to participants
• Conduct annual coordination of benefits surveys
• Weekly reporting on client’s progress will be sent to the Director of Aging Services and Director of PACE.
• Assist in procuring ramps for PACE program
• Coordinate and place PERS orders for All-CARE for Seniors and Mount Rogers PACE while maintaining a log of orders
• Demonstrate and maintain good work ethics