Intake Coordinator

Region VII Area Agency on Aging; Fort Gratiot Charter Township (MI); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401K Plan

Disability Insurance

Paid Time Off

Paid Holidays

Life Insurance

Positive team environment

Job summary

Region VII Area Agency on Aging, Sunrise PACE is seeking an Intake Coordinator to evaluate and coordinate new enrollees for the Sunrise PACE program at the Fort Gratiot, MI location. You will work with the intake partner to educate enrollees and families and assist with enrollment.

Responsibilities include in-home assessments, coordinating care decisions, and supporting marketing efforts to recruit participants while maintaining accurate documentation. Equal opportunity employer.

Qualifications

• Must work well in a team environment.
• Excellent communication and interpersonal skills.
• Knowledge of Medicare/Medicaid a plus.
• Ability to stay organized in a busy work environment.
• Ability to interact with diverse staff, providers, and the public.

Responsibilities

• Evaluate enrollees to determine needs and eligibility for enrollment.
• Conduct home assessments of potential enrollees.
• Coordinate care decisions with State Health and Human Services.
• Participate in interdisciplinary and management team meetings.
• Assist with marketing to recruit potential participants.
• Complete required documentation related to assessments.

Skills

Teamwork

Communication

Conflict resolution

Education

RN licensure (preferred)

BSW licensure (preferred)

1 year health services experience (preferred)

Job description

Region VII Area Agency on Aging/Sunrise PACE is accepting applications for a highly motivated Intake Coordinator, for Sunrise PACE. Choose a challenging and rewarding career where you can enjoy a deep sense of personal satisfaction by making a positive and meaningful difference in the lives of others.The PACE center and job location is in Fort Gratiot, MI (St. Clair County). We believe in advocating, planning, developing, and supporting a comprehensive system of quality care and services designed to achieve the optimum level of health, well-being, and independence of people as they age.

Purpose of the position

Responsible for the evaluation and coordination of new enrollees to the program; includes intake and marketing activities. Works as a team with intake partner to assess potential enrollees, provide education to enrollees and families about the program, and assist with the enrollment process.

Key Responsibilities

• Evaluates potential enrollees to the program to determine participant needs and eligibility for enrollment.
• Assessments completed in the homes of the potential enrollee.
• Coordinates all level of care decisions with State Health and Human Services personnel.
• Participates in Interdisciplinary Team, management team and other related meetings and activities.
• Participates in marketing activities to recruit potential new participants.
• Completes appropriate documentation related to participant assessments as required.

Requirements for this position

• Must be able to work effectively in a team environment.
• Must possess excellent communication, interpersonal and conflict resolution skills.
• Knowledgeable of Medicare and Medicaid preferred.
• Ability to stay organized within busy workenvironment.
• Establish and maintain effective interpersonal relationships with all levels of staff, other departments, agencies, members, providers and the general public.
• Communicate effectively, both verbally and in writing, with individuals from varying cultural backgrounds
• Be medically cleared for communicable diseases and have all immunizations up-to-date before engaging in direct participant contact.
• Pass a criminal background which will verify that the candidate is: not excluded from participation in Medicare and Medicaid programs; has not been convicted of criminal offenses related to their involvement in Medicaid, Medicare, other health insurance or health care programs, or social services programs under title XX of the Act; and have not been convicted of physical, sexual, drug or alcohol abuse.
• RN or BSW licensure preferred but not required
• Minimum of 1 year experience in community health services preferred
• Experience working with a frail or elderly population or, in the absence of such experience, to receive appropriate training from the Sunrise PACE on working with a frail or elderly population upon hiring.

Why join our team

• Medical, Dental and Vision Insurance Offered (Premiums 100% Employer Paid)
• Health Savings Accounts (Employer Contribution)
• Competitive 401K Retirement Plan with Generous Company Contribution
• Short Term/Long Term Disability (Employer Paid)
• Paid Time Off
• Paid Company Holidays
• Life Insurance (Company Paid)
• Exceptional Work Environment where all team members are valued

OSHA CATEGORY

This position in the regular course of business would not encounter any tasks or situations involving exposure to bodily fluids.

PHYSICAL DEMANDS

Physical demands: Employee must be able to sit for extended periods of time. Employee will also be actively present throughout the PACE center, engaged with employees, participants and with staff. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Employee must be able to talk and hear, particularly for daily interactions with staff and elderly participants.

Work Environment: Employee must be able to work in a busy and demanding clinic environment with moderate to loud noise levels.

Region VII Area Agency on Aging/PACE is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity, disability or protected veteran status.