Intake Enrollment Coordinator

Appalachian Agency For Senior Citizens Inc; Marion (VA); On-site; USD 45,000 - 60,000; Full time

Job summary

Appalachian Agency For Senior Citizens Inc. is seeking a qualified candidate to evaluate and coordinate potential PACE enrollees, handling intake and marketing efforts.

The role involves accepting referrals, completing Medicaid-related onboarding, coordinating participant visits, and collaborating with DSS, hospitals, and social services to ensure compliant long-term care eligibility.

Qualifications

• Associates Degree preferred or equivalent experience, training and/or education.
• Minimum of 1 year experience working with the elderly.
• Knowledge of Medicare and Medicaid regulations and screening process for long-term care.
• Must have valid driver's license and reliable transportation.
• Requirements include home visiting, analytical thinking, problem solving, and teamwork.
• Must be medically cleared for communicable diseases and up-to-date immunizations.
• Must undergo a criminal background check.

Responsibilities

• Accept incoming referrals from participants, family and/or other sources.
• Complete intake and follow-up documentation to verify PACE eligibility.
• Ensure new participants meet Long-Term-Care requirements with DSS, including Medicaid application and gathering required documentation.
• Coordinate visits by potential participants and caregivers to the PACE center.
• Maintain working relationships with workers at other health and social service agencies.
• Conduct PACE presentations in the community with DSS, hospitals, physicians and families.
• Participate in staff meetings and in-service training.
• Assist social workers with various tasks as needed.
• Make referrals to community and agency resources.
• Collect data on referrals and potential enrollees who did not enroll.
• Maintain confidentiality concerning all information pertaining to participants.
• Weekly reporting on client's progress to Directors.
• Assist in procuring ramps for PACE program.
• Coordinate and place PERS orders for All-CARE for Seniors and Mount Rogers PACE, maintaining a log of orders.
• Demonstrate good work ethics.

Skills

Excellent communication skills

Computer skills

Team player

Analytical thinking

Problem solving

Education

Associates degree or equivalent experience

Job description

Salary Range: $45,266.00 To $59,540.00 Annually

POSITION REQUIREMENTS:

Associates Degree preferred or equivalent experience, training and or education. Must have excellent communication skills (oral and written) and computer skills. Must have a minimum of 1-year experience working with the elderly. Knowledge of Medicare and Medicaid regulations and screening process for long-term care. Must have valid driver's license and reliable transportation. Requirements include home visiting, analytical thinking, problem solving skills, and the ability to function well on a team. Must be medically cleared for communicable diseases and have all immunizations up to date before engaging in direct participant contact. Must undergo a criminal background check.

SUMMARY:

Evaluates and coordinates potential enrollees to the PACE program, including intake and marketing.

DUTIES AND RESPONSIBILITIES:

• Accept incoming referrals from participants, family and/or other sources
• Complete intake and follow-up documentation to verify PACE eligibility
• Ensure new participants meet Long-Term-Care requirements with DSS, including completion of Medicaid application and assist clients gathering documentation required for Medicaid application.
• Coordinate visits by potential participants and caregivers to the PACE center
• Maintain working relationship with workers at other health and social service agencies
• Conduct PACE presentations in the community, including DSS, hospitals, physicians and families.
• Participate in staff meetings and in-service training as required
• Work with PACE staff to implement marketing plan and related work plans
• Assist social workers with various tasks as needed
• Make referrals to community and agency resources
• Collect data on referrals and potential enrollees who did not enroll
• Maintain strict confidentiality concerning all information pertaining to participants
• Conduct annual coordination of benefits surveys
• Weekly reporting on client's progress will be sent to the Director of Aging Services and Director of PACE.
• Assist in procuring ramps for PACE program
• Coordinate and place PERS orders for All-CARE for Seniors and Mount Rogers PACE while maintaining a log of orders
• Demonstrate and maintain good work ethics