Intake Coordinator

Region VII Area Agency on Aging; West Smithfield (NC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Health Savings Accounts

Competitive 401K Retirement Plan

Paid Time Off

Paid Company Holidays

Life Insurance (Company Paid)

Equal Employment Opportunity Employer

Job summary

Region VII Area Agency on Aging/Sunrise PACE is accepting applications for a motivated Intake Coordinator to evaluate and coordinate new enrollees, provide education to enrollees and families, and assist with the enrollment process.

The Sunrise PACE center and job location are in Fort Gratiot, MI, and the role requires teamwork, excellent communication, and guidance on Medicare/Medicaid; prior experience with frail or elderly populations is preferred.

Qualifications

• Must possess excellent communication, interpersonal and conflict resolution skills.
• Knowledgeable of Medicare and Medicaid preferred.
• Ability to stay organized within busy environment.
• Establish and maintain effective relationships with staff, participants and the public.
• Clear written and verbal communication across diverse cultural backgrounds.

Responsibilities

• Evaluates potential enrollees to determine needs and eligibility for enrollment.
• Conducts assessments in the homes of potential enrollees.
• Coordinates all level of care decisions with State SHS personnel.
• Participates in interdisciplinary team and related meetings.
• Participates in marketing activities to recruit new participants.
• Completes documentation related to participant assessments.

Skills

Communication skills

Teamwork

Interpersonal skills

Conflict resolution

Education

RN licensure preferred

BSW licensure preferred

Job description

Region VII Area Agency on Aging/Sunrise PACE is accepting applications for a highly motivated Intake Coordinator, for Sunrise PACE. Choose a challenging and rewarding career where you can enjoy a deep sense of personal satisfaction by making a positive and meaningful difference in the lives of others.The PACE center and job location is in Fort Gratiot, MI (St. Clair County). We believe in advocating, planning, developing, and supporting a comprehensive system of quality care and services designed to achieve the optimum level of health, well-being, and independence of people as they age.

Purpose of the position

Responsible for the evaluation and coordination of new enrollees to the program; includes intake and marketing activities. Works as a team with intake partner to assess potential enrollees, provide education to enrollees and families about the program, and assist with the enrollment process.

Key Responsibilities

• Evaluates potential enrollees to the program to determine participant needs and eligibility for enrollment.
• Assessments completed in the homes of the potential enrollee.
• Coordinates all level of care decisions with State Health and Human Services personnel.
• Participates in Interdisciplinary Team, management team and other related meetings and activities.
• Participates in marketing activities to recruit potential new participants.
• Completes appropriate documentation related to participant assessments as required.

Requirements for this position

• Must be able to work effectively in a team environment.
• Must possess excellent communication, interpersonal and conflict resolution skills.
• Knowledgeable of Medicare and Medicaid preferred.
• Ability to stay organized within busy workenvironment.
• Establish and maintain effective interpersonal relationships with all levels of staff, other departments, agencies, members, providers and the general public.
• Communicate effectively, both verbally and in writing, with individuals from varying cultural backgrounds
• Be medically cleared for communicable diseases and have all immunizations up-to-date before engaging in direct participant contact.
• Pass a criminal background which will verify that the candidate is: not excluded from participation in Medicare and Medicaid programs; has not been convicted of criminal offenses related to their involvement in Medicaid, Medicare, other health insurance or health care programs, or social services programs under title XX of the Act; and have not been convicted of physical, sexual, drug or alcohol abuse.
• RN or BSW licensure preferred but not required
• Minimum of 1 year experience in community health services preferred
• Experience working with a frail or elderly population or, in the absence of such experience, to receive appropriate training from the Sunrise PACE on working with a frail or elderly population upon hiring.

Why join our team

• Medical, Dental and Vision Insurance Offered (Premiums 100% Employer Paid)
• Health Savings Accounts (Employer Contribution)
• Competitive 401K Retirement Plan with Generous Company Contribution
• Short Term/Long Term Disability (Employer Paid)
• Paid Time Off
• Paid Company Holidays
• Life Insurance (Company Paid)
• Exceptional Work Environment where all team members are valued

OSHA CATEGORY

This position in the regular course of business would not encounter any tasks or situations involving exposure to bodily fluids.

PHYSICAL DEMANDS

Physical demands: Employee must be able to sit for extended periods of time. Employee will also be actively present throughout the PACE center, engaged with employees, participants and with staff. Employee is required to use hands and fingers, especially for typing on the computer and using the mouse. Employee must be able to talk and hear, particularly for daily interactions with staff and elderly participants.

Work Environment: Employee must be able to work in a busy and demanding clinic environment with moderate to loud noise levels.

Region VII Area Agency on Aging/PACE is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity, disability or protected veteran status.