Intake & Eligibility Specialist

Fortune Society; New York (NY); On-site; USD 33,000 - 36,000; Full time

Job summary

Fortune Society is seeking an Intake Coordinator to assess clients for program eligibility, complete intake forms, and discuss available services. The role includes referrals to Fortune programs and gathering resources to assist clients with appropriate support.

The ideal candidate will have strong counseling and organizational skills, proficient communication abilities, and experience with databases. Bilingual Spanish is a plus; position is in Long Island City, NY with standard weekday hours.

Qualifications

• High school diploma or equivalent required; some college preferred.
• Proven counseling and organizational abilities are essential.
• Excellent verbal and written communication skills required.
• Strong computer skills including Microsoft Office and internet usage.
• Experience working with formerly incarcerated individuals is preferred.
• Spanish language skills are a plus.

Responsibilities

• Screen clients to determine eligibility for Fortune services and complete intake packages.
• Discuss services and eligibility criteria and make referrals to Fortune programs.
• Gather resources to assist clients with referrals and maintain documentation.
• Enter intake data into databases and write detailed progress notes.
• Support training of new Intake Coordinators and assist with audits.

Skills

Counseling skills

Organizational skills

Verbal communication

Written communication

Computer skills

Experience with formerly incarcerated

Spanish bilingual

Education

High school diploma or equivalent

Tools

Microsoft Office

Internet

Database software

Job description

Fortune Society is seeking an Intake Coordinator to assess clients for program eligibility, complete intake forms, and discuss available services. The role includes referrals to Fortune programs and gathering resources to assist clients with appropriate support.

The ideal candidate will have strong counseling and organizational skills, proficient communication abilities, and experience with databases. Bilingual Spanish is a plus; position is in Long Island City, NY with standard weekday hours.