Outreach Worker

Fortune Society; New York (NY); On-site; USD 45,000 - 50,000; Full time

Job summary

Fortune Society is seeking an Outreach Worker in Long Island City, NY to conduct outreach activities throughout the community. The role involves presenting services, engaging with clients, and maintaining records.

Ideal candidates should have a high school diploma and strong communication skills. Bilingual skills are a plus. Join us in our mission to support successful reentry from incarceration.

Qualifications

• High school diploma or equivalent required; some college preferred.
• Bilingual in Spanish a plus.
• Clear and concise communication skills, verbal and written.
• Basic computer skills, text messaging, e-mailing and internet navigation.
• Strong time management skills.
• Strong Microsoft Office and database entry skills.

Responsibilities

• Conduct outreach at community agencies and forums.
• Hand out printed materials during presentations.
• Liaise with referral sources to promote services.
• Connect clients with Fortune’s wrap-around services.
• Maintain electronic and hard copy filing systems.
• Participate in staff activities and professional development.

Skills

Bilingual in Spanish

Clear communication skills

Basic computer skills

Strong time management skills

Strong Microsoft Office skills

Education

High school diploma or equivalent

Some college preferred

Tools

Microsoft Office

Database entry skills

Job description

Job Details

Job Location: Long Island City - Long Island City, NY 11101

Position Type: Full-Time Non-Exempt

Salary Range: $24.73 - $27.48 Hourly ($45,000 to $50,000 annually)

Job Shift: Day Shift (9am to 5pm)

Title: Outreach Worker

Unit: Court Advocacy

Reports to: Director of Community Outreach

Organization Overview

The Fortune Society, Inc. (Fortune) has been working for over 57 years in service to our mission: to support successful reentry from incarceration and promote alternatives to incarceration, thus strengthening the fabric of our communities. The organization has evolved into one of the nation’s preeminent reentry and justice-informed service organizations, providing formerly incarcerated people with the skills and wrap‑around services needed to break the cycle of crime and incarceration and to build productive lives in their communities.

Fortune has grown steadily over the years to an agency with over $90 million in annual budget and approximately 600 staff. Our program models are recognized, both nationally and internationally, for their quality and innovation. We have locations in Brooklyn, The Bronx, Manhattan, and Queens.

Position Summary

Responsible for successfully conducting outreach (including disseminating outreach materials) at a variety of community‑based and government agencies throughout the five boroughs.

Core Competencies

• Mission and Fit: Embodies Fortune’s mission and values and will be an effective member of the team in furthering both. The candidate should exhibit compassion and understanding for our participants and embrace Fortune’s core value that none of us should be measured against the worst things we have done.
• Attention to Detail: Demonstrates competency to develop systems and processes to organize and keep track of information or work progress; is routinely conscientious, thorough, accurate, and reliable when performing job tasks and recognizes trends, detects inconsistencies, and determines essential details.
• Collaboration: Collaborates and coordinates with Fortune staff and stakeholders to provide support to participants in need of more intensive services; collaborates with external partners (NYSDOCCS/Parole, Department of Probation) in linking referrals to wrap‑around services at the Fortune Society.

Essential Duties and Responsibilities

• Present on Fortune’s wrap‑around services at a variety of community‑based and government agencies and at forums including health fairs, community events, farmer’s markets, etc.
• Hand out printed materials to individuals and groups at presentations.
• Liaise with referral sources, promoting Fortune services.
• Accept and engage with new client referrals.
• Connect incoming clients with Fortune’s wrap‑around services, including linkages to benefits such as SNAP.
• Follow a weekly field schedule and provide daily and accurate reports of areas covered.
• Find/research outside organizations to network in order to schedule presentations.
• Work effectively both independently and collaboratively; be a team player and work with colleagues to address programmatic challenges as they arise.
• Maintain electronic and hard copy filing system.
• Attend and participate in scheduled staff activities, meetings and trainings.
• Engage in ongoing professional development.
• Perform other duties or tasks as assigned.

Qualifications

• High school diploma or equivalent required; some college preferred.
• Bilingual in Spanish a plus.
• Clear and concise communication skills, verbal and written.
• Basic computer skills, text messaging, e‑mailing and internet navigation.
• Strong time management skills.
• Strong Microsoft Office and database entry skills.

We seek talented, dedicated individuals from all walks of life who possess a strong commitment to this mission. Relevant personal experience is a plus.

Travel Requirements

Travel as required (with printed material) to conduct outreach throughout the five boroughs and working out of our main office in Long Island City.

Physical Demands

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

The Fortune Society is an Equal Opportunity Employer. All qualified applicants will be afforded equal employment opportunities without discrimination because of conviction history, race, religion/creed, color, national origin, sex, age, disability, sexual orientation, gender identity, military status, predisposing genetic characteristics, victim of domestic violence status or marital status.