Intake Coordinator

Fortune Society Inc; New York (NY); On-site; USD 42,000 - 62,000; Full time

Job summary

The Fortune Society is seeking an Intake Coordinator to assess client eligibility, complete intake packages, and coordinate referrals to Fortune programs. You will gather resources and document client information for internal use, working closely with the Admissions team in Long Island City.

Responsibilities include conducting screenings, maintaining data fidelity, assisting in training, and advocating for clients while coordinating external referrals.

Qualifications

• A high school graduate or equivalent (some college preferred).
• Exceptional counseling and organizational skills.
• Solid verbal and written communication skills.
• Strong computer skills a must (Microsoft Office and Internet).
• Experience working with formerly incarcerated individuals.
• Bilingual in Spanish a plus.

Responsibilities

• Review new/returning client’s screening forms and make thorough assessments to determine program needs.
• Conduct weekly audits and edit as required to ensure data fidelity.
• Assist Senior Intake Coordinator with Board review and data corrections.
• Assist in training new hires as Intake Coordinator.
• Perform crisis intervention as needed.
• Advocate on participants’ behalf and schedule referrals as needed.
• Enter and record all intake data into our database(s).
• Represent The Fortune Society at public speaking engagements.

Skills

Counseling

Organizational skills

Verbal communication

Written communication

Experience with formerly incarcerated

Bilingual Spanish

Education

High school diploma or equivalent

Some college preferred

Tools

Microsoft Office

Internet

Job description

Title: Intake CoordinatorUnit: AdmissionsReports to: Admissions Senior DirectorStatus: Full Time; Regular; Non- ExemptLocation: Long Island CityDays/Hours: Monday to Friday, 9am to 5pmPosition Summary:The Intake Coordinator assesses each client’s eligibility for Fortune services by thoroughly screening each client, completing the agency’s comprehensive intake package, discussing Fortune services and the eligibility criteria for each, and making appropriate referrals to all Fortune programs and services. In addition, The Coordinator will need to gather resources in order to assist our clients with appropriate referrals.Essential Duties and Responsibilities:Review new/returning client’s screening forms and make thorough assessments to determine whether the client is in need of Tier 1 (external) or Tier 2 (internal) programs and services;Conduct weekly audits and edit as required to ensure data fidelity;Assist Senior Intake Coordinator with Board review and data corrections;Assist in training new hires as Intake Coordinator;Perform crisis intervention as needed;Encourage and assist clients in planning, prioritizing, and achieving productive long-term and short-term goals;Complete full intake assessments for clients being referred to Tier 2 services;Enter and record all intake data into our database(s);Compose detailed individual Progress Notes highlighting all pertinent participant information for agency-wide use;Advocate on participants’ behalf and schedule internal and external referrals as needed;Communicate and interact positively with participants and staff at all times;Maintain neat, accurate, and timely documentation;Identify, research, and access external services and resources;Represent The Fortune Society at public speaking engagements;Perform other related duties as needed.Qualifications:A high school graduate or equivalent (some college preferred);Exceptional counseling and organizational skills;Solid verbal and written communication skills;Strong computer skills a must (Microsoft Office and Internet);Experience working with formerly incarcerated individuals;Bilingual in Spanish a plus.We seek talented, dedicated individuals from all walks of life who possess a strong commitment to this mission. Relevant personal experience is a plus.Travel Requirements: May require travel to our Harlem location and to outside speaking engagements.Physical Demands:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The responsibilities and requirements listed are representative of the knowledge, skills, minimum education, training, licensing, experience and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.The Fortune Society is an Equal Opportunity Employer. All qualified applicants will be afforded equal employment opportunities without discrimination because of conviction history, race, religion/creed, color, national origin, sex, age, disability, sexual orientation, gender identity, military status, predisposing genetic characteristics, victim of domestic violence status or marital status.