Intake & Customer Support Coordinator

Bish's Group; Meridian (ID); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

Comprehensive benefits package

401K matching

Company-paid life insurance

Gym membership reimbursement

Opportunities for advancement

Job summary

A leading RV dealership in Meridian is seeking an Intake Administrator to manage customer phone communications and work order entries. This role requires exceptional communication skills and a positive attitude. As the first point of contact, you will assist customers with their needs while embracing our company values. This position offers a comprehensive benefits package and significant opportunities for advancement in a dynamic environment.

Qualifications

• Ability to pass a background check and drug test.
• Professional, polished appearance and demeanor.
• Availability to work Mondays and weekends.

Responsibilities

• Serve as the primary contact for inbound and outbound calls.
• Assist customers with their needs and questions.
• Schedule service appointments accurately.
• Enter customer concerns into the system for service requests.
• Transfer customers to the correct departments.

Skills

Exceptional communication skills

Strong multitasking abilities

Proficiency in data entry

Outgoing personality

Comfortable in an omnichannel environment

Job description

A leading RV dealership in Meridian is seeking an Intake Administrator to manage customer phone communications and work order entries. This role requires exceptional communication skills and a positive attitude. As the first point of contact, you will assist customers with their needs while embracing our company values. This position offers a comprehensive benefits package and significant opportunities for advancement in a dynamic environment.