Intake Coordinator - Remote

NeuroPsychiatric Hospitals; Phoenix (AZ); Remote; USD 40,000 - 55,000; Full time

Job summary

A leading healthcare provider is seeking an Intake Coordinator to support patient intake remotely. This entry-level role involves managing patient referrals, ensuring smooth admissions, and collaborating with healthcare professionals. Ideal candidates will have strong communication skills and relevant educational backgrounds. The position offers flexible scheduling, competitive pay, and comprehensive benefits, including medical insurance and a 401(k) plan.

Benefits

Remote work environment

Competitive hourly rates

Cell phone stipends

Medical, Dental, and Vision Insurance

401(k) plan with company match

Employee Assistance Program (EAP)

Generous PTO and time-off policies

Special tuition offers

Work/life balance opportunities

Employee discounts via LifeMart

Qualifications

• At least 1 year of experience in psychiatric admissions preferred.
• Active LPN or RN license preferred.

Responsibilities

• Manage and evaluate potential patients through referral systems.
• Communicate with hospitals to ensure smooth admission processes.

Skills

Multitasking

Customer Service

Communication

Education

Associate's Degree in social work

Bachelor's Degree

Tools

NaviHealth

Transferral

Job description

Join to apply for the Intake Coordinator - Remote role at NeuroPsychiatric Hospitals

Founded fifteen (15) years ago, NeuroPsychiatric Hospitals is the largest hospital system in the nation providing care to patients with both neurological and medical needs. We serve a unique patient population with complex medical issues, using a multi-disciplinary, multi-specialty approach across nine hospitals in Indiana, Arizona, and Texas, ensuring high-quality care.

Overview

NPH is expanding its Clinical Intake Coordinator team to support patient intake across all markets for both day and night shifts. We seek someone local to the Phoenix market. The Intake Coordinator will work remotely within a team that significantly impacts patient outcomes and success.

Benefits of Joining the NPH Clinical Intake Team

• Remote work environment
• Competitive hourly rates
• Cell phone stipends
• Medical, Dental, and Vision Insurance
• NPH 401(k) plan with up to 4% company match
• Employee Assistance Program (EAP)
• Generous PTO and time-off policies
• Special tuition offers through Capella University
• Work/life balance and professional growth opportunities
• Employee discounts via LifeMart

Available Shifts and Hours

12-hour shifts with flexible scheduling. The role involves working 3 days per week (36 hours), with potential to work up to 40 hours, including rotating weekends.

Responsibilities

• Manage and evaluate potential patients through referral systems
• Communicate with hospitals to ensure smooth admission processes
• Assess patient needs with Outreach Managers and initiate appropriate actions
• Build relationships with physicians, hospital staff, and referral sources to promote our services
• Educate discharge planners, physicians, and referral sources about admissions

Qualifications

• Associate's Degree in social work, psychology, counseling, human services, nursing, or public health; Bachelor's preferred
• Active LPN or RN license in the state of residence preferred; social work licensure also preferred
• CPR and CPI certification required, obtained during orientation if applicable
• At least 1 year of experience in psychiatric admissions preferred
• Experience in marketing, community relations, or discharge planning is a plus
• Familiarity with referral systems like NaviHealth and Transferral is a plus
• Strong multitasking and tech skills in a fast-paced environment
• Excellent customer service and communication skills

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Industry: Hospitals and Healthcare