Remote Data Entry & Typist Support Coordinator ( Part-Time | Full-Time)

Center of Excellence in Wireless and Information Technolog CEWiT; North Carolina; Remote; USD 10,000 - 60,000; Full time

Job summary

A leading company in IT Services is seeking a Remote Data Entry & Typist Support Coordinator. This hybrid role involves high-volume data entry, client support, and project coordination. Enjoy flexible hours, competitive pay, and opportunities for growth in a supportive environment. If you're organized and client-focused, apply now!

Benefits

Competitive Pay

Quarterly Client Satisfaction Bonuses

Paid Time Off

Wellness Stipend

Learning Budget

Weekly Virtual Chats

Annual Retreat

Qualifications

• Minimum of 2 years experience in data entry and transcription.
• Strong interpersonal skills for virtual client interactions.

Responsibilities

• Enter transactional data and transcribe client audio into finalized documents.
• Conduct sessions with clients to gather project requirements and deadlines.
• Assign tasks to teams and monitor progress via project management tools.

Skills

Interpersonal Skills

Multitasking

Communication

Education

Associate Degree

Tools

Spreadsheet Software

CRM Platforms

Audio Editing Tools

Job description

Remote Data Entry & Typist Support Coordinator (Part-Time | Full-Time)

Join to apply for the Remote Data Entry & Typist Support Coordinator (Part-Time | Full-Time) role at Center of Excellence in Wireless and Information Technology (CEWiT).

About The Role

This unique hybrid position blends high-volume data entry with precision typing and client support coordination. As our Remote Data Entry & Typist Support Coordinator, you'll handle numeric data input and transcription projects, serving as the primary liaison between clients and our data/typing teams. The role offers flexible hours, either part-time (25-30 hours/week) or full-time (35-40 hours/week), with self-scheduling options.

Key Responsibilities

• Data Processing: Enter transactional data (orders, shipping logs) and transcribe client audio into finalized documents, maintaining accuracy KPIs for each.
• Client Intake & Briefing: Conduct short video or chat-based sessions with new clients to gather project requirements, deadlines, and style preferences.
• Project Coordination: Assign tasks to data entry and typist teams, monitor progress via project management tools (Jira, Monday.com), and ensure timely delivery.
• Quality Checks: Perform reviews on datasets and transcribed documents, applying checklists to ensure 99%+ accuracy.
• Reporting & Feedback: Generate weekly status reports, highlight deliverables, and incorporate client feedback to improve processes.
• Training & Documentation: Develop process guides, create tutorial videos, and lead quarterly webinars for the operations team.

Qualifications

• Associate degree or higher; certifications in Office Technology or related fields are a plus.
• Minimum of 2 years experience in data entry and transcription.
• Strong interpersonal skills for virtual client interactions.
• Proficiency in spreadsheet software, CRM platforms, and audio editing tools (e.g., Express Scribe, Audacity).
• Excellent multitasking, prioritization, and communication skills.
• Quiet, dependable home office setup with reliable internet connectivity.

Why You'll Love This Job

• Build a versatile portfolio spanning data and transcription roles.
• Develop client relations skills as the face of support operations.
• Enjoy autonomy and flexibility in managing your schedule.
• Collaborate with teams across data science, customer success, and IT.
• Clear career pathways into roles like Operations Lead or Client Success Manager.

Benefits & Perks

• Competitive pay: $18-$24/hr entry-level; $24-$30/hr midlevel, based on experience.
• Incentives: Quarterly client satisfaction bonuses up to 8% of earnings.
• Paid Time Off: Up to 12 days PTO in the first year plus 8 paid holidays; additional PTO for milestones.
• Wellness & Development: $100/month wellness stipend and $500/year learning budget.
• Culture & Connection: Weekly virtual chats, monthly challenges, and an annual retreat (travel included for full-time employees).

If you're organized, client-focused, and enjoy multitasking between data and transcription, we want to hear from you! Please submit your resume and a brief overview of a past project where you managed multiple data and typing responsibilities successfully.

Additional Details

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Administrative
• Industries: IT Services and IT Consulting