Intake Coordinator: Patient Referrals & Liaison

UnitedHealth Group; Longview (WA); On-site; Confidential; Full time

Job summary

UnitedHealth Group is seeking an Intake Coordinator to receive and analyze incoming referrals and to relay patient information to the appropriate teams for timely action.

Responsibilities include gathering demographics and clinical data, verifying physician licenses, researching coverage, educating patients and families about home health services, and serving as a liaison between clinical and marketing staff.

Qualifications

• 1+ years of office procedures experience.
• 1+ years of insurance/medical experience.

Responsibilities

• Obtain demographic and clinical information from clients, physician's offices, and other referral sources to compile referrals
• Verify new referring physician licenses on referrals taken in department
• Research coverage or pay source for each referral and verifies commercial policies and HIQA
• Educate prospective patients, families, physicians, and hospitals regarding home health services available
• Serve as a liaison between clinical and marketing staff

Skills

Office procedures

Insurance/medical experience

Job description

UnitedHealth Group is seeking an Intake Coordinator to receive and analyze incoming referrals and to relay patient information to the appropriate teams for timely action.

Responsibilities include gathering demographics and clinical data, verifying physician licenses, researching coverage, educating patients and families about home health services, and serving as a liaison between clinical and marketing staff.