Intake Coordinator - Home Health: Connect & Educate Referrals

Optum; Longview (WA); On-site; USD 19,000 - 37,000; Full time

Job summary

Assured Home Health, part of the Optum family, invites you to join a caring, connected team dedicated to improving patient lives. This Intake Coordinator role focuses on analyzing incoming referrals and orders and communicating information to the appropriate teams to ensure high-quality home health services.

As part of the Optum family, you’ll work in a collaborative environment with opportunities for growth, recognition, and contributing to a patient-centered care network.

Qualifications

• 1+ year of experience in office procedures.
• 1+ year of insurance/medical experience.

Responsibilities

• Obtain demographic and clinical information from clients, physician’s offices, and other referral sources to compile referrals.
• Verify new referring physician licenses on referrals taken in department.
• Research coverage or pay source for each referral and verifies commercial policies and HIQA.
• Educate prospective patients, families, physicians, and hospitals regarding home health services available.
• Serve as a liaison between clinical and marketing staff.

Job description

Assured Home Health, part of the Optum family, invites you to join a caring, connected team dedicated to improving patient lives. This Intake Coordinator role focuses on analyzing incoming referrals and orders and communicating information to the appropriate teams to ensure high-quality home health services.

As part of the Optum family, you’ll work in a collaborative environment with opportunities for growth, recognition, and contributing to a patient-centered care network.