Intake Coordinator — Neuromodulation (TMS)

Veterans in Healthcare; Los Angeles (CA); On-site; USD 49,000 - 67,000; Full time

Job summary

UCLA Health in Los Angeles, CA is seeking a full-time Intake Coordinator for the Neuromodulation Division within the Department of Psychiatry. The team leads in Transcranial Magnetic Stimulation (TMS) and other innovative therapies, delivering evidence-based treatments to mood disorders and chronic pain.

As the first point of contact for patients, you will gather medical and insurance information, schedule new and follow-up visits, verify eligibility, and coordinate with physicians and staff to

Responsibilities

• Serve as the first point of contact for patients and families seeking neuromodulation services
• Conduct intake calls and gather patient, insurance, and clinical information
• Schedule and coordinate new patient consultations and follow-up appointments
• Verify insurance eligibility and obtain authorizations as needed
• Address patient questions, concerns, and barriers to accessing care
• Coordinate with physicians, clinical staff, and referring providers to facilitate patient care
• Maintain accurate patient records and documentation with the electronic health record system
• Track referral, scheduling, and clinic performance metrics
• Assist with process improvement initiatives to enhance patient access and satisfaction

Job description

UCLA Health in Los Angeles, CA is seeking a full-time Intake Coordinator for the Neuromodulation Division within the Department of Psychiatry. The team leads in Transcranial Magnetic Stimulation (TMS) and other innovative therapies, delivering evidence-based treatments to mood disorders and chronic pain.

As the first point of contact for patients, you will gather medical and insurance information, schedule new and follow-up visits, verify eligibility, and coordinate with physicians and staff to