Intake Coordinator

Forward Home Health; Los Angeles (CA); Hybrid; USD 42,000 - 56,000; Full time

Job summary

Forward Home Health in Los Angeles is seeking a healthcare administrative professional to manage incoming referrals, verify eligibility, and schedule start-of-care visits for new patients. You will coordinate onboarding with referral partners and ensure accuracy in documentation.

The ideal candidate has 2+ years in healthcare admin or scheduling, understands Medicare/Medicaid eligibility, and is proficient with EMR and Microsoft Office.

Qualifications

• 2+ years in healthcare admin, intake, or scheduling.
• Familiarity with Medicare/Medicaid eligibility a plus.
• Excellent phone manner and attention to detail.

Responsibilities

• Manage incoming referrals, verify insurance, schedule start-of-care visits, and ensure a smooth onboarding for every new patient.

Skills

Healthcare admin

Intake / scheduling

Phone etiquette

Attention to detail

Tools

EMR

Microsoft Office

Job description

Be the first friendly voice for new patients and referral partners.

About the role

Manage incoming referrals, verify insurance, schedule start-of-care visits, and ensure a smooth onboarding for every new patient.

Requirements

• 2+ years in healthcare admin, intake, or scheduling
• Familiarity with Medicare/Medicaid eligibility a plus
• Excellent phone manner and attention to detail
• Proficient with EMR and Microsoft Office