Intake Coordinator - Home Infusion Care

Druid City Infusion; Peachtree City (GA); On-site; USD 25,000 - 34,000; Full time

Job summary

Druid City Infusion in the United States is seeking an Intake Coordinator to oversee patient intake, collect medical and insurance information, and deliver exceptional customer service. You will work with patients, providers, and pharmacy teams to support a smooth intake experience, applying ICD-10/HCPCS knowledge and privacy-compliant documentation.

The role emphasizes clerical accuracy, organization, communication, and familiarity with EMR/EHR systems and CareTend.

Qualifications

• Experience in healthcare administration or patient intake.
• Knowledge of ICD-10/HCPCS coding.
• Pharmacy technician license or eligibility within 120 days.

Responsibilities

• Process patient intake and referrals with ICD-10/ICD-9 knowledge.
• Gather demographics and medical history for home infusion needs.
• Coordinate with providers to obtain prescriptions and documentation.
• Verify insurance coverage and communicate costs.

Skills

Healthcare administration

ICD-10/HCPCS coding

Communication skills

Organizational skills

Independence and collaboration

EHR/EMR proficiency

HIPAA documentation

Education

Associate or Bachelor’s degree in healthcare administration or related field

Tools

CareTend

EMR systems

EHR systems

Pharmacy management platforms

Job description

Druid City Infusion in the United States is seeking an Intake Coordinator to oversee patient intake, collect medical and insurance information, and deliver exceptional customer service. You will work with patients, providers, and pharmacy teams to support a smooth intake experience, applying ICD-10/HCPCS knowledge and privacy-compliant documentation.

The role emphasizes clerical accuracy, organization, communication, and familiarity with EMR/EHR systems and CareTend.