Patient Intake Specialist – Home Infusion Care

Druid City Vital Care; Colorado Springs (CO); On-site; USD 29,000 - 34,000; Full time

Job summary

Druid City Infusion is seeking an Intake Coordinator in Colorado Springs to oversee patient intake, collect medical and insurance information, and deliver exceptional service. You will work with patients, providers, and pharmacy teams to ensure a smooth intake experience.

The role requires strong clerical and organizational abilities, knowledge of ICD-10/HCPCS, and a Pharmacy Technician license or ability to obtain within 120 days.

Qualifications

• Experience in healthcare administration or patient intake.
• Familiarity with ICD-10/HCPCS coding.
• Pharmacy Technician license or the ability to obtain within 120 days of employment.
• Excellent communication and organizational skills.
• Ability to work independently in a fast-paced environment.

Responsibilities

• Process patient intake and referral information with attention to accuracy.
• Gather demographics, medical history, and home infusion needs.
• Coordinate with healthcare providers to obtain prescriptions and documentation.
• Collaborate with pharmacy teams to ensure timely processing and delivery of medications.
• Serve as the primary point of contact for new patients and educate about the intake process.

Skills

Healthcare administration

Patient intake

Medical terminology

ICD-10/HCPCS coding

Pharmacy tech license

Communication skills

Organizational skills

Team collaboration

EHR proficiency

HIPAA compliance

Education

Associate or bachelor’s degree in healthcare/business administration

Tools

CareTend EMR

Pharmacy management software

Job description

Druid City Infusion is seeking an Intake Coordinator in Colorado Springs to oversee patient intake, collect medical and insurance information, and deliver exceptional service. You will work with patients, providers, and pharmacy teams to ensure a smooth intake experience.

The role requires strong clerical and organizational abilities, knowledge of ICD-10/HCPCS, and a Pharmacy Technician license or ability to obtain within 120 days.