Patient Intake Specialist - Home Infusion

Druid City Vital Care; Albuquerque (NM); On-site; USD 25,000 - 34,000; Full time

Job summary

Druid City Infusion in Albuquerque, NM is seeking an Intake Coordinator to manage patient intake, verify insurance, and coordinate with healthcare providers and pharmacy teams. You’ll ensure accurate medical information, maintain documentation, and deliver compassionate customer service throughout the care journey.

Ideal candidates have strong clerical skills, excellent communication, and knowledge of ICD-10/HCPCS coding, with familiarity in EHR and pharmacy systems.

Qualifications

• High school diploma or equivalent.
• Associates or Bachelors in healthcare administration or related field preferred.
• Experience in healthcare administration and patient intake preferred.

Responsibilities

• Oversee patient intake procedures and collect medical and insurance information.
• Gather demographics, medical history, and home infusion needs.
• Coordinate with providers to obtain prescriptions and documentation.
• Verify patient records and insurance details and communicate coverage.
• Serve as primary contact for new patients and guide them through intake.

Skills

Healthcare administration

Communication skills

Organizational skills

Teamwork

HIPAA compliance

Education

HS diploma

Healthcare admin degree

Tools

EHR systems

Pharmacy management platforms

Job description

Druid City Infusion in Albuquerque, NM is seeking an Intake Coordinator to manage patient intake, verify insurance, and coordinate with healthcare providers and pharmacy teams. You’ll ensure accurate medical information, maintain documentation, and deliver compassionate customer service throughout the care journey.

Ideal candidates have strong clerical skills, excellent communication, and knowledge of ICD-10/HCPCS coding, with familiarity in EHR and pharmacy systems.