Intake Coordinator for Disability Rights Advocacy

COPAA; Hartford (CT); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical insurance

Dental and Vision insurance

Health Reimbursement Account

401k with 4% employer contribution

Waiver credit of $200

Life insurance

Disability insurance

Employee Assistance Program

Job summary

Disability Rights Connecticut, Inc. in Hartford seeks an Intake Coordinator to organize day-to-day responses to civil rights complaints and abuse/neglect concerns for people with disabilities. You will supervise intake staff and coordinate with attorneys, reporting to the Legal Director.

The role requires evaluating requests, coordinating with agencies, maintaining confidential records, and contributing to trend reports. Benefits include health insurance, retirement plan, and paid time off.

Qualifications

• Four years’ relevant experience and at least two years of post-secondary education.
• SSA suitability and federal background clearance required.
• Strong computer and database management skills with MS Office proficiency.

Responsibilities

• Organize day-to-day intake responses and triage for disability rights complaints.
• Supervise intake staff in coordination with attorneys and Legal Director.
• Document all contact in client services database and prepare reports.

Skills

Strong computer and database mgmt

Microsoft Office (Outlook, Word, Teams

Excel

Written and oral communication

Organizational skills

Education

Post-secondary education

Two years’ relevant experience

Job description

Disability Rights Connecticut, Inc. in Hartford seeks an Intake Coordinator to organize day-to-day responses to civil rights complaints and abuse/neglect concerns for people with disabilities. You will supervise intake staff and coordinate with attorneys, reporting to the Legal Director.

The role requires evaluating requests, coordinating with agencies, maintaining confidential records, and contributing to trend reports. Benefits include health insurance, retirement plan, and paid time off.