Intake Coordinator

Honor Health Network; Oronoque (CT); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Employer-matched 401(k)

Paid Time Off & Paid Holidays

Professional Development Assistance

Bonus & Advancement Opportunities

Job summary

Honor Health Network is seeking an Intake Coordinator in Connecticut to guide patients through the admissions process. Responsibilities include conducting patient intake, verifying insurance, and coordinating steps with care teams. Ideal candidates will possess strong communication, customer service skills, and organizational abilities. Benefits include medical, dental and vision insurance, 401(k) matching, paid time off, and professional development opportunities.

Qualifications

• Strong verbal communication and active listening skills.
• Excellent customer service and patient-centered mindset.
• Comfortable using computers and digital systems.
• Strong time-management skills.
• Highly organized with strong attention to detail.
• Sales-minded approach to build trust with patients.

Responsibilities

• Conduct initial patient intake and evaluations.
• Complete admissions paperwork accurately and efficiently.
• Verify insurance eligibility and coverage.
• Answer incoming calls and respond to patient inquiries.
• Schedule appointments and coordinate admissions.
• Maintain and manage patient charts and digital records.

Skills

Strong verbal communication

Active listening skills

Excellent customer service

Patient-centered mindset

Comfortable using computers

Time-management skills

Highly organized

Bilingual (Spanish or other language)

Job description

We are seeking an Intake Coordinator to be the first point of contact for patients entering our care. In this role, you’ll guide patients and families through the admissions process by verifying insurance, completing intake documentation, and coordinating next steps with care teams.

This is a people-focused role for someone who is empathetic, organized, and confident communicating with patients during important moments in their care journey.

What You’ll Do

• Conduct initial patient intake and evaluations
• Complete admissions paperwork accurately and efficiently
• Verify insurance eligibility and coverage
• Answer incoming calls and respond to patient inquiries
• Schedule appointments and coordinate admissions
• Maintain and manage patient charts and digital records
• Perform clerical and administrative support tasks as needed

What We’re Looking For

• Strong verbal communication and active listening skills
• Excellent customer service and patient-centered mindset
• Comfortable using computers and digital systems for documentation and insurance verification
• Strong time-management skills with the ability to manage multiple patients at once
• Highly organized with strong attention to detail
• Sales-minded approach — able to build trust, educate patients, and guide patients toward next steps in care
• Bilingual (Spanish or other language) is a plus

Why You’ll Love Working Here

• Medical, Dental & Vision Insurance
• Employer-matched 401(k)
• Paid Time Off & Paid Holidays
• Professional Development Assistance
• Bonus & Advancement Opportunities
• Supportive team, beautiful office, and meaningful work that makes a real difference