Home Health Intake Coordinator

Choice Health At Home; Federal Way (WA); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

PTO

Holiday pay

401(k) match

Life insurance

Health savings account

Job summary

Choice Health at Home is seeking a Home Health Intake Coordinator to manage initial patient referrals and serve as the primary liaison among hospitals, physicians, families, and clinical staff to start care smoothly. The role requires at least one year in referral intake and familiarity with third-party payers, Medicare/Medicaid, and medical terminology.

Proficiency with EMR systems and strong customer service skills are essential.

Qualifications

• Minimum one year of experience in referral intake or similar setting.
• Experience with third party payers, Medicare and Medicaid helpful.
• Medical field background preferred.
• Excellent computer and customer service skills.
• LVN/LPN preferred.
• Valid driver’s license and auto insurance.
• HomeCare HomeBase experience preferred.

Responsibilities

• Manages the initial patient referral process between hospitals, physicians, families, and clinical staff to ensure a seamless start of care.
• Receives referrals, verifies insurance benefits, obtains authorizations, and enters patient data into EMR.
• Verifies payor source and tracks insurance authorizations and initial certifications.
• Coordinates care with Nursing Supervisors, patients, and the interdisciplinary team.
• Communicates effectively with patients, staff, other health professionals, and referral sources.
• Promotes agency policies and participates in in-service training and QAPI initiatives.

Skills

Customer service

Communication

Time management

Education

LVN/LPN preferred

Medical terminology familiarity

Tools

HomeCare HomeBase

EMR software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Home Health Intake Coordinator

Full-Time WA - Federal Way Home Health Branch, Federal Way, WA, US

A Home Health Intake Coordinator manages the initial patient referral process, acting as the key liaison between hospitals, physicians, families, and clinical staff to ensure a seamless start of care. They are responsible for receiving referrals, verifying insurance benefits, obtaining authorizations, and accurately entering patient data into Electronic Medical Records (EMR).

As anIntake Referral Coordinator, you will:

Receive and appropriately document new referrals in a timely manner.

Verifies each patient’s payor source and maintains and tracks insurance authorizations and initial certifications.

Participates in coordinating care with Nursing Supervisors, patients, and the interdisciplinary group.

Provides effective communication to patients, staff members, other health care professionals and referral sources.

Responds to Agency and patient needs in a professional and creative manner.

Demonstrates commitment, professional growth and competency.

Participates in Agency-sponsored in-service training.

Participates in the Agency’s QAPI program.

Promotes the Agency philosophy and administrative policies to ensure quality of care.

Requirements

Minimum one year of experience in referral intake is preferred

Experience with third party payers, Medicare and Medicaid highly desirable

Medical Field background preferred, including familiarity with medical terminology

Excellent computer and customer service skills

LVN/LPN preferred

Valid Driver’s License

Valid Auto Insurance

HomeCare HomeBase experience preferred

Why Join Us?

• Competitive Paid Time Off (PTO) that increases with tenure -1 years - 13 days/1-5 years - 18 days/ 5-15 years - 21 days/15 plus years - 22 days
• Holiday Pay - 7 Holidays Observed: New Year's, Martin Luther King, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day
• 401 (K) option with company contribution up to 3% match - vested immediately
• Life & Disability Insurance
• Health Savings Account (HSA) – Pre-tax savings opportunities

Full-Time

A “full-time employee” is one who is regularly scheduled to work 30 or more hours per week or completes the required productivity points per week as stated in the position agreement. A regular full-

An employee is eligible for Company-sponsored employee benefits beginning the 1st of the month following the completed 30-day probationary period.

Pay-Day

The Company operates a bi-weekly payroll process, paid on Tuesdays (10 days in arrears), normally 26 times annually. If one of the paydays falls on a Tuesday, Company Holiday, the

the employee will be paid on Monday.

Working Hours

To meet the needs of our patients and clients, employee work hours may vary and will be set by each employee’s supervisor, manager, and operating license documentation.

Employees should consult with their supervisors regarding their schedules and time recording procedures. Choice Health at Home, the Company, is open Monday through Friday, office hours