Intake Coordinator

Rising Ground; New York (NY); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

11 Paid Holidays

Paid Sick Time

Paid Vacation

Paid Personal days

Job summary

Rising Ground is seeking a dedicated professional to support the JustUs program, a gender-responsive diversion initiative for youth. You will manage Bronx-based referrals, coordinate intake, and serve as the primary contact for participants as they engage with the project.

Responsibilities include outreach to local organizations, collaboration with staff, and meticulous record-keeping for funder reporting. A Bachelor’s degree and strong communication skills are required.

Qualifications

• Bachelor’s degree in a related field with knowledge of child welfare.
• Strong verbal and written communication skills are essential.
• Proficiency with computer applications and agency systems (Connections).

Responsibilities

• Receive and manage Bronx-based program referrals and initiate engagement.
• Serve as primary contact, coordinating intake and assessments for youth.
• Engage in outreach to schools, orgs, and youth programs for referrals.
• Maintain timely program records, case files, and funder reports.
• Collaborate with project staff and stakeholders across sites.

Skills

Verbal communication

Written communication

Computer proficiency

Education

Bachelor’s Degree

Tools

Connections

Job description

About Rising Ground

Founded as an orphanage in 1831, Rising Ground has been at the forefront of evolving community needs. Driven by the belief that each of us can thrive when life has hope and opportunity, Rising Ground provides caring support and proven paths to positive change, helping children, adults, and families rise above adversity, and each year, Rising Ground is a positive force in the lives of more than 72,000 individuals annually. We do this through 101 programs across 138 sites, throughout New York City and Westchester. Our strong belief and commitment to diversity is shown not just through our work with supported persons but is integral to the building of a strong staff that reflects the communities we serve. Rising Ground is headquartered in New York City.

About The Role

JustUs is an ACS-funded Gender Responsive Diversion Program facilitated by Rising Ground. This program is a holistic, gender-responsive program for girls, gender-nonconforming, and nonbinary youth (TGNBNC) youth who are involved, or at high risk of involvement, in the youth justice system. The project - which is grounded in the tenets of healing-centered, anti-oppressive practice - brings together highly skilled individual coaching; evidence-based clinical interventions; opportunities for young people to engage in group-based activities; economic empowerment skill building; and space where young people can come together to build community. All elements of the project are intentionally designed to support young people in cultivating their leadership skills; building their self-reliance; forging healthy social relationships; developing diverse strategies to avoid engaging in criminalized behavior/activities; and greatly enhancing their educational experiences and work opportunities.

What You’ll Do

• Receive and manage all Bronx based program referrals
• Actively and tenaciously reach out to referred young people to initiate their connection with the project
• Facilitate the intake and assessment process with referred young people and serve as their primary point of contact throughout their engagement in the project
• Engage in recruitment efforts throughout the city
• Serve as the point person for the Teen Hub in your borough and ensure that hub is always staffed
• Participate in outreach efforts to connect with local orgs, schools, and youth based programs to collect client referrals
• Engage in collaboration and case coordination with all project staff and a vast network of stakeholders
• Participate in weekly supervision, team meetings, group supervision, and attend other required meetings as required
• Maintain program records, case files, and funder reports with accuracy and attention to timeliness detail
• Other duties as required

Your Qualifications

• Bachelor’s Degree and knowledge of child welfare system
• 1 year of experience (preferred)
• Good verbal and written communication skills are essential
• Computer proficiency, knowledge of Connections

Benefits Offerings Includes

• 11 Paid Holidays
• Paid Sick Time
• Paid Vacation
• Paid Personal days

Insurance Coverage

• Medical - 3 plan options
• Dental - 2 plan options
• Vision - 1 plan option

Supervisory Responsibility

No

Work Environment

Clinic/Field/Corporate Office

Position Type / Expected Hours Of Work

This is a full-time position. Days and hours of work are Monday through Friday in Brooklyn or Bronx. Work hours options are 9:00 am - 5:00 pm, 9:30 am - 5:30 pm, 10 am - 6 pm.

Additional Requirements

• Authorized to work in the U.S.
• Ability to work in-person in New York City (NY) for at least 3 days or more per week
• Ability to travel to other Rising Ground sites (if required)

Application & Interview Process

• Application reviewed by Talent Acquisition Team member
• Phone screen with Talent Acquisition Team member
• Interview with Hiring Manager
• Panel Interview with Key Partners
• Interview Decision & Feedback

Equal Employment Opportunity Statement

It is the policy of Rising Ground that the agency wholly complies with equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.