Parent Advocate

Rising Ground; New York (NY); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

11 Paid Holidays

Paid Sick Time

Paid Vacation

Paid Personal Days

Job summary

Rising Ground in New York City is seeking a Parent Advocate to support families navigating non-secure residential placements within the child welfare system. You will build rapport, empower parents, and coordinate with ACS and community providers to promote safe, informed decisions.

Based at the Jamaica Hub with travel to boroughs, the role requires sensitivity to trauma and strong communication skills to help families access resources and stay engaged in planning and services.

Qualifications

• Minimum high school diploma required.
• Strong knowledge of community resources and services.
• Warm, enthusiastic, and able to engage families.
• Sensitive to trauma, stress, and healing.
• Good oral and writing skills.
• Proficient with Google and Microsoft Office.
• Ability to manage multiple projects in a fast-paced environment.
• Commitment to parent leadership and preventing child welfare involvement.
• Maintains confidentiality.

Responsibilities

• Build rapport and support parents through the child welfare process.
• Engage diverse groups in a respectful, strengths-based approach.
• Prepare parents and participate in Child Safety Conferences.
• Encourage involvement in planning and court dates.

Skills

People skills

Trauma-informed

Communication

Confidentiality

Education

High School Diploma

Tools

Google searches

Microsoft Office

Job description

About The Role

Parent Advocates support families involved with the child welfare/protective system while their child(ren) are placed in a non-secure residential facility. Advocates work closely with aftercare providers and agencies delivering interventions and services to the family to promote continuity of care and successful outcomes.

Drawing on their own lived experience within the child welfare system, Parent Advocates provide authentic, informed support to parents. They help parents understand their situation, available options, and the roles, responsibilities, and processes of all involved stakeholders. Advocates also promote effective communication, transparency, and collaboration among families and child welfare professionals, contributing to more sensitive practice and more equitable permanency outcomes for children and families. The primary role of the Parent Advocate is to provide direct support and advocacy to families as they navigate the non-secure residential placement process. Advocates build rapport with families, assist them in accessing and navigating community-based resources, and ensure parents are informed and empowered throughout their involvement with the system. This position is based primarily out of the Jamaica Hub, with an expectation of travel throughout the boroughs.

What You’ll Do

• Build rapport and support parents in coping with the trauma of child welfare/protective system involvement, making decisions for their families, and communicating effectively with those involved in their case.
• Work with socially, economically, culturally, and ethnically diverse groups in a mutual respectful manner using a strength base and flexible approach.
• Prepare parents and participate in Child Safety Conferences.
• Emphasize with parents the importance of involvement in planning, preparing for court dates, voicing concerns, and requesting help when needed.
• Collaborate with individuals in crisis to identify and or develop coping skills.
• Report to the Advocate Supervisor and work collaboratively as part of interdisciplinary teams with ACS field offices staff and multiple community-based service providers.
• Collaborate with other providers and community support to help families meet their needs and navigate resources.
• Coach parents to strengthen problem-solving skills while discovering their strengths, hopes, dreams, and priorities.
• Actively participate in team meetings, and supervisory sessions, including daily scheduling check-ins.
• Maintain accurate job related/required reports and documentation and submit on a timely basis.
• Complete assigned training as required.
• Conduct monthly visits
• Flexible Work Schedule
• Perform all other related duties as assigned.

Your Qualifications

• Minimum High School Diploma
• Strong knowledge of community resources and services.
• Warm, enthusiastic, and able to engage and positively impact individuals.
• Someone who has a sincere appreciation for people and how they are each uniquely motivated.
• Strong interpersonal skills to assist with parent engagement and are geared towards working sensitively on topics involving trauma, stress, and healing.
• Good oral and writing skills.
• Computer skills conducting Google searches and using Microsoft Office.
• Skilled at working in a fast-paced environment on multiple projects occurring simultaneously.
• Passion for parent leadership and preventing child welfare involvement.
• Able to maintain a high level of confidentiality.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Supervisory Responsibility

No

Work Environment

Office/Field

Position Type/Expected Hours Of Work

Pie-Diem, Monday – Friday 9:30-: 2:30pm or 12;00pm-5:00pm, please keep in mind that you may be requested to work extended hours due to conferences purposes. Other locations: Brooklyn/Queens/Manhattan/The Bronx

Additional Requirements

• Authorized to work in the U.S.
• Ability to work in-person in New York City (NY) for at least 3 days or more per week.
• Ability to travel to other Rising Ground sites (if required)
• Ability to travel within the community and do visits
• Ability to uphold the mission and values of Rising Ground.

Benefits Offerings Includes

• 11 Paid Holidays
• Paid Sick Time
• Paid Vacation
• Paid Personal days

Insurance Coverage

• Medical - 3 plan options
• Dental - 2 plan options
• Vision - 1 plan option

Equal Employment Opportunity Statement

It is the policy of Rising Ground that the Agency wholly complies with equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender identity, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.