Intake Coordinator

Deercreekseniorliving; Nashville (TN); On-site; USD 45,000 - 55,000; Full time

Job summary

The Pennant Group, Inc. is seeking an Intake Coordinator I to streamline referrals, scheduling, and patient coordination across home health and hospice settings.

You will support field staff, maintain relationships with referral sources, and help ensure compliant operations while working with office teams on workflow and coordination.

Qualifications

• Experience in Home Health/Hospice industry preferred.
• Strong communication and coordination skills.
• Knowledge of regulatory requirements and procedures.

Responsibilities

• Respond to referrals, scheduling, and coordination details for field staff, patients, families, and referral sources.
• Build and maintain relationships with referral sources and community contacts.
• Assist field staff with information, scheduling, and workflow.
• Handle Homecare Homebase workflow for Intake roles.
• Provide office support as needed.

Job description

Position Summary

The Intake Coordinator I communicates and coordinates with patients, families, and physician offices. Process referrals and coordinate patient care. Assist to ensure smooth clinical operations. Maintain strong community relationships, and helps ensure adherence to regulations, policies, and procedures. The Intake Coordinator I will typically have experience in the Home Health/Hospice industry but need not be licensed in a skilled discipline.

Responsibilities

• Respond to incoming phone calls to handle referrals, scheduling, and coordination of details to support field staff, patients, families, and referral sources.
• Build and maintain strong relationships with referral sources and other community contacts.
• Assist field staff with information, scheduling, and workflow.
• Responsible for Homecare Homebase workflow appropriate to the Intake roles.
• Work with the office team to provide other types of office support as needs dictate.

Employer

The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.

Equal Opportunity Statement

We are an equal opportunity employer committed to ensuring that all conditions and privileges of employment, including recruitment, hiring, evaluation, transfer, promotion, discipline, determination of compensation and/or benefits, and termination of employment, for all job classifications, are based on qualifications and work record. No employment decision is made, nor do we discriminate, on the basis of race, color, religion, creed, sex/pregnancy, sexual orientation, gender identity, gender expression, age, national origin, ancestry, citizenship, veteran status, or disability.