Intake Coordinator

Jobot; Larksville (PA); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

401k contribution

Flex schedule

Bonus program

Medical & Dental benefits

Life insurance

Disability insurance

FSA/HSA

Job summary

Jobot, a well-established Pennsylvania law firm, seeks an Intake Coordinator to be the first point of contact for potential clients, gathering information and documenting details with precision. You will manage multiple inquiries, communicate professionally and empathetically, maintain organized records, and support general administrative duties.

Legal or medical experience is a plus but not required. The role offers a competitive salary of $50,000 to $75,000 per year, 7% 401k contribution, and

Qualifications

• 5+ years of professional work experience required.
• Strong written and verbal communication skills.
• Excellent organizational and multitasking abilities.
• Strong attention to detail and follow-through.
• Basic proficiency with Microsoft Word and Excel.
• Professional, personable, and comfortable speaking with clients.
• Ability to handle confidential and sensitive information.

Responsibilities

• Gather information regarding clients' legal needs via phone and written communication.
• Complete client intake and accurately document relevant information.
• Manage multiple inquiries and tasks while maintaining attention to detail.
• Communicate professionally and empathetically with prospective clients.
• Maintain organized and accurate records.
• Assist with general administrative duties as needed.

Skills

Communication

Organizational skills

Multitasking

Attention to detail

Client communication

Tools

Microsoft Word

Microsoft Excel

Job description

7% 401k contribution | Flex Schedule | Professional Services Firm

Salary: $50,000 - $75,000 per year

A bit about us:

We're a well-established Pennsylvania law firm with 80+ years in operation and a strong reputation in personal injury, business, real estate, and estate law. We are seeking a detail-oriented and highly organized Intake Coordinator to serve as an initial point of contact for potential clients. This role is responsible for gathering information regarding clients’ legal needs, documenting details accurately, and ensuring a professional and positive experience throughout the intake process.

The ideal candidate is an excellent communicator who can multitask, prioritize competing needs, and handle sensitive information with professionalism and discretion. Legal or medical experience is helpful but not required.

Why join us:

Benefits: Highmark Medical & Dental, 65% paid premium (for individual & family) w/$500 deductible, life insurance 2.5x earnings, short term disability, FSA, HSA. 401k 7% Contribution (no match required!), additional 4% benefit budget to contribute towards healthcare or other.

• Flexible Schedule (Start early, leave early, start later, work later, etc)
• Accelerated Career Growth!
• Fun Company Activities!
• Many More!

STRONG Bonus Structure! Typically 2-4 bonuses per year

Job Details

What You’ll Own:

• Communicate with potential clients by phone and in writing to gather information regarding their legal needs
• Complete client intake and accurately document relevant information
• Manage multiple inquiries and tasks while maintaining attention to detail
• Communicate professionally and empathetically with prospective clients
• Maintain organized and accurate records
• Assist with general administrative duties as needed

What We're Looking For:

• 5+ years of professional work experience required
• Strong written and verbal communication skills
• Excellent organizational and multitasking abilities
• Strong attention to detail and follow-through
• Basic proficiency with Microsoft Word and Excel
• Professional, personable, and comfortable speaking with clients
• Ability to handle confidential and sensitive information appropriately
• Legal or medical experience is a plus, but not required

Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.