Intake Specialist

Australia-Employment; Houston (TX); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Meaningful work

Best in class firm

Competitive compensation package

Complete benefits package

Flexible work schedules

Accelerated career growth

Fun company activities

Job summary

Jobot in Houston, TX is seeking an Intake Specialist to handle incoming client calls, qualify inquiries, and schedule attorney consultations. The role emphasizes building rapport, clear communication, and a client-focused approach in a fast-paced, on-site environment.

The ideal candidate has 2+ years in sales or client-facing roles, strong listening skills, and the ability to convert inquiries into consultations. This permanent position offers competitive pay and benefits.

Qualifications

• Two or more years of sales, customer service, administrative, or client-facing experience preferred.
• Strong sales, intake, or client-facing experience required.
• Excellent communication and active listening skills.
• Naturally personable, professional, and relationship-oriented.
• Sharp critical-thinking skills with the ability to assess situations quickly.
• Comfortable converting inquiries into scheduled consultations.

Responsibilities

• Answer and screen incoming prospective client calls.
• Schedule consultations with the attorney best suited for the matter and the client's availability.
• Build rapport with potential clients and effectively communicate the value of the firm.
• Listen carefully, identify key issues, and exercise sound judgment during intake conversations.
• Maintain a professional, personable, and empathetic phone presence.
• Work independently, think critically, and handle sensitive conversations with confidence.

Skills

Communication

Active listening

Sales experience

Client-facing

Critical thinking

Empathy

Job description

Intake Specialist

$50000 - $65000 per year | Houston, TX | On-site | Permanent

Intake Specialist - Prominent Family Law Firm in Houston!

A bit about us:

Based in Houston, TX, we are a mid-sized TOP Ranked Boutique Family Law Firm. Our core values are centered around our people and our clients. We believe that putting your employees first is not only the right thing to do, but it also gives us the competitive edge to ensure our clients have an excellent experience!

Over the years, we’ve built a strong reputation for delivering strategic, results-driven representation across complex family law matters—from high net worth divorce and custody disputes to probate, employment-related issues, and litigation. Our team takes a collaborative, client-first approach and is known for being equally effective in the courtroom and at the negotiation table, balancing aggressive advocacy with practical resolution strategies.

Requirements

• Answer and screen incoming prospective client calls.
• Schedule consultations with the attorney best suited for the matter and the client's availability.
• Build rapport with potential clients and effectively communicate the value of the firm.
• Listen carefully, identify key issues, and exercise sound judgment during intake conversations.
• Maintain a professional, personable, and empathetic phone presence.
• Work independently, think critically, and handle sensitive conversations with confidence.

If you are an experienced Intake Specialist, then please apply!

Why join us?

• Meaningful Work!
• Best in Class Firm!
• Competitive Compensation Package!
• Complete Benefits Package!
• Flexible Work Schedules!
• Accelerated Career Growth!
• Fun Company Activities!
• Many More!

Job Details

Qualifications

• Two or more years of sales, customer service, administrative, or client-facing experience preferred
• Strong sales, intake, or client-facing experience required
• Excellent communication and active listening skills
• Naturally personable, professional, and relationship-oriented
• Sharp critical-thinking skills with the ability to assess situations quickly
• Comfortable converting inquiries into scheduled consultations

We can offer you the opportunity to work with State-of-the-Art Clients making a meaningful impact on today's society and the next generation! Help us revolutionize the way companies treat their employees! Join us and enjoy accelerated career growth with exciting life balance at a premium best in class organization!

Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws.

Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.

By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy