Intake & Conflicts Specialist

Hinshaw & Culbertson LLP; Illinois; On-site; USD 22,041 - 33,062; Full time

Job summary

Hinshaw & Culbertson LLP is seeking an Intake Clerk to support the Practice Services department and enhance workflow. Responsibilities include submitting conflicts searches and new matter requests, maintaining the conflicts database, and assisting with billing and special projects.

This role requires strong analytical skills, attention to detail, and experience with law firm processes and case management systems. Flexibility to work outside standard hours may be required to support deadlines.

Qualifications

• Excellent analytical skills with ability to draw conclusions from complex data.
• Advanced internet research skills and meticulous attention to detail.
• Experience in a law firm, professional services, or consulting firm handling new business and conflicts is strongly desired.
• Strong interpersonal, written and verbal communication skills across all levels.
• Excellent work ethic, initiative and customer service mindset.
• Experience with CMS/Aderant and Intapp Open Enterprise.
• Proficiency in Microsoft Office programs.
• Ability to meet tight deadlines and support after-hours work as needed.

Responsibilities

• Provide administrative support to maintain integrity of conflicts database.
• Submit preliminary conflicts searches and new matter requests in intake workflow system.
• Maintain professional communication with clients, attorneys and staff to ensure smooth intake process.
• Cross-train within intake team and cover for high-volume periods.
• Input client matter information into case management system ensuring data integrity and confidentiality.
• Stay updated on conflicts of interest and risk management practices; engage in continuing education and professional networks.
• Assist with billing and time entry projects.
• Participate in special projects and other duties as assigned.

Skills

Analytical skills

Attention to detail

Communication skills

Time management

Customer service

Tools

CMS/Aderant

Intapp Open Enterprise

Job description

Hinshaw & Culbertson LLP is seeking an Intake Clerk to support the Practice Services department and enhance workflow. Responsibilities include submitting conflicts searches and new matter requests, maintaining the conflicts database, and assisting with billing and special projects.

This role requires strong analytical skills, attention to detail, and experience with law firm processes and case management systems. Flexibility to work outside standard hours may be required to support deadlines.