Intake & Client Support Caseworker

Centre County Government; Bellefonte (Centre County); On-site; USD 42,000 - 64,000; Full time

Job summary

Centre County Government is seeking a dedicated case management professional to support a broad caseload of clients within the community services system.

You will conduct intakes, document progress, coordinate services with internal teams and external agencies, and advocate for client needs in schools, courts, and other settings. This role emphasizes data entry, collaboration, and ongoing client support across multiple programs.

Responsibilities

• Conducts intake interviews, receives information on new clients referred to agency.
• Documents intakes and creates files on new clients and updates progress of existing clients.
• Assists in administering life management or care plans for caseload.
• Maintains contact with clients as required or more frequently.
• Arranges for necessary programs and treatments for clients, either within the department or through outside agencies; schedules appointments for clients as necessary.
• Enters client data in computer files for maintenance of records.
• Conducts phone contacts with clients, families, physicians, or others in regard to clients needs and services.
• Attends staff meetings and reports of clients progress.
• Assists clients with internal staff, outside agencies, and others to service clients needs.
• Assists in therapies, as necessary.
• Acts as advocate for clients in school, court, or other needed areas.
• Searches computer database for client information as needed.
• Completes requests and referrals for evaluations and client progress as required.
• Attends meetings and trainings, as necessary.
• Performs other case management and support services as required.

Job description

Centre County Government is seeking a dedicated case management professional to support a broad caseload of clients within the community services system.

You will conduct intakes, document progress, coordinate services with internal teams and external agencies, and advocate for client needs in schools, courts, and other settings. This role emphasizes data entry, collaboration, and ongoing client support across multiple programs.