Intake Case Manager for Disability Services & Inclusion

Gesher; Detroit (MI); On-site; USD 48,000 - 60,000; Full time

Job summary

Gesher Human Services in Detroit, MI, seeks an Intake Case Manager for the Community Inclusion program. You will recruit individuals with disabilities for Skill Building and Supported Employment, and conduct outreach to schools, funders, and referral sources while managing intake tours and meetings.

You will maintain a caseload of new referrals, draft initial service plans, train staff on IPOS, and ensure documentation is complete and compliant, using strong communication and time-management

Qualifications

• Bachelor's degree in psychology, social work, special education or related field required.
• 21+ years of age.
• Criminal background must meet funding source requirements.
• Reliable transportation and valid Michigan driver’s license.
• Driving record must be approved by Agency insurance carrier.
• Complete all assigned trainings including but not limited to CPR, First Aid, and Recipient Rights.
• Two years related work experience serving individuals with disabilities required.
• Strong interpersonal skills to communicate clearly and professionally with large groups, funders, families, participants and staff.
• Composition skills sufficient to prepare required documentation.
• Fluency in American Sign Language skills is a plus.
• Basic computer skills.

Responsibilities

• Cultivate referral relationships with schools, funders, and community partners, and plan targeted recruitment events to meet annual enrollment growth projections.
• Respond to all referral inquiries promptly and oversee tours and intake meetings.
• Complete intake packets for new referrals, develop plans, and provide interim case management support.
• Train staff on each new participant’s Individual Plan of Service (IPOS) and document training accordingly.
• Collaborate with program leadership and other staff to ensure appropriate and expeditious service placement and financial resources for benefits planning.
• Provide applicable referral paperwork to Supported Employment and/or Skill Building staff to help assess the participant’s vocational skills, needs, and interests.
• Works closely with Gesher’s Customer Service Representative to ensure compliance with policies.
• In partnership with the participants and staff, develop and implement services and supports to assist participants with learning and maintaining skills that maximize and promote a healthy, active and socially integrated lifestyle.
• Using a person-centered approach, provide case coordination, follow‑along supports, linkages and advocacy services to participants.
• Develop,monitor,and periodically review support plans for designated participants.
• Secure and maintain required authorizations for service.
• Prepare and submit necessary documentation in computerized databases for funding source in a timely manner.
• Generate reports and other documents to ensure that the case record is in accordance with all applicable regulations for governing accreditation and funding bodies.
• Establish and maintain positive and outcome‑oriented relationships with participants and their involved others,communitypartners, other team members, and funding sources.
• Transport participants using Agency vehicle or own vehicle, as needed.
• Perform other duties as assigned.
• Serve on Agency committee(s) as appointed.

Skills

Communication skills

Time management

Interpersonal skills

Documentation

ASL

Education

Bachelor's degree in psychology, social work, special education or related field

Job description

Gesher Human Services in Detroit, MI, seeks an Intake Case Manager for the Community Inclusion program. You will recruit individuals with disabilities for Skill Building and Supported Employment, and conduct outreach to schools, funders, and referral sources while managing intake tours and meetings.

You will maintain a caseload of new referrals, draft initial service plans, train staff on IPOS, and ensure documentation is complete and compliant, using strong communication and time-management