Intake & Care Coordination Specialist

Bluebird Home Health; United States; On-site; USD 40,000 - 64,000; Full time

Job summary

Pennant Group is seeking an Intake Coordinator for Bluebird Home Health & Hospice in the United States. You will manage patient intake, coordinate with patients and families, enter data, and maintain positive relationships with referral sources while ensuring compliance with regulatory requirements.

The role requires healthcare intake experience in home health or hospice settings and strong communication, negotiation, and organizational skills. A nursing background is preferred but not required.

Qualifications

• Healthcare experience in referrals/intake in home health or hospice.
• Nursing background is preferred but not required.
• Strong communication, negotiation, and public relations skills.
• Autonomy, assertiveness, flexibility and cooperation in performing job responsibilities.
• Flexible—responds well to changing priorities and conditions.

Responsibilities

• Directs daily patient referral and intake operations and policy implementation.
• Ensures compliance with state, federal, and Joint Commission referral/intake requirements.
• Implements improved methods for patient admission in line with policy.
• Establishes and maintains positive relationships with current and potential referral sources.
• Ensures seamless transition of patients to home care and coordinates care among providers.
• Oversees insurance verification and authorization processes to maximize reimbursement.
• Negotiates service pricing with insurance Case Managers and payers within parameters.
• Builds and monitors community and customer perceptions of Bluebird Home Health & Hospice.
• Gathers, collates, and reports referral statistics.
• Maintains knowledge of Home Health/Hospice contracts and admissions.
• Assists referral sources in accessing community resources.

Skills

Healthcare exp

Communication skills

Negotiation

Public relations

Autonomy

Assertiveness

Flexibility

Cooperation

Education

Nursing background

Job description

Pennant Group is seeking an Intake Coordinator for Bluebird Home Health & Hospice in the United States. You will manage patient intake, coordinate with patients and families, enter data, and maintain positive relationships with referral sources while ensuring compliance with regulatory requirements.

The role requires healthcare intake experience in home health or hospice settings and strong communication, negotiation, and organizational skills. A nursing background is preferred but not required.